"Alerted.org

Services Billing Manager

General Information

Press space or enter keys to toggle section visibility

City

Oak Brook

State/Province

Illinois

Country

United States

Department

BILLING

Date

Tuesday, September 9, 2025

Working time

Full-time

Ref#

20036362

Job Level

Executive Manager

Job Type

Experienced

Job Field

BILLING

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

60,960

Annual Base Salary Maximum

121,920

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

Description & Requirements

Press space or enter keys to toggle section visibility

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Position Summary:

We are seeking an experienced Services Billing Manager to lead and oversee our billing operations for professional and managed services. This role will manage a team of four billing specialists and will be responsible for ensuring accuracy, efficiency, and timeliness in all billing processes. The ideal candidate will have hands-on experience with Autotask and Acumatica, a proven ability to improve workflow efficiency, and a track record of implementing robust reporting for leadership.

Key Responsibilities:

+ Leadership & Management

+ Lead, mentor, and develop a team of 4 billing professionals.

+ Set clear performance goals, provide regular feedback, and conduct performance evaluations.

+ Billing Operations

+ Oversee end-to-end billing for professional services, managed services, and other company offerings.

+ Ensure data accuracy and integrity between Autotask (service management) and Acumatica (ERP/financials).

+ Establish and maintain billing schedules to ensure consistency and timeliness.

+ Process Improvement

+ Review existing billing procedures and identify opportunities to optimize workflows.

+ Implement best practices for billing accuracy, quality control, and scalability.

+ Collaborate with cross-functional teams (sales, service delivery, finance) to streamline order-to-cash processes.

+ Reporting & Analytics

+ Develop and implement standardized billing and KPI reports for leadership.

+ Provide insights on revenue trends, billing accuracy, and process performance to support strategic decision-making.

+ Improve reporting capabilities within Autotask and Acumatica.

+ Compliance & Controls

+ Ensure billing processes meet internal policies, contractual agreements, and compliance requirements.

+ Work with accounting for month-end and year-end closing activities.

Qualifications:

+ Bachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).

+ 5+ years of billing or financial operations experience, with at least 2 years in a managerial or supervisory role.

+ Proficient in Autotask (or similar PSA tools) and Acumatica (or similar ERP systems).

+ Strong analytical, organizational, and problem-solving skills.

+ Exceptional attention to detail with a commitment to accuracy.

+ Skilled in financial reporting, process improvement, and team leadership.

+ Excellent communication skills, both written and verbal.

+ Ability to thrive in a fast-paced, deadline-driven environment.

Key Competencies:

+ Leadership & Team Development

+ Process Optimization

+ Systems Integration & Data Accuracy

+ Strategic Reporting & Data-Driven Decision Making

+ Collaboration Across Departments

\#LI-ZD1

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.