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Summary

This role involves hands-on experience with Android and iOS-based mobile devices, a strong understanding of the wireless telecom ecosystem, and a passion for working with emerging technologies. The engineer will be responsible for managing test plans, executing regression testing, validating OEM/test partner results, and overseeing the lifecycle of mobile device testing for a wireless service provider.

Key Responsibilities

+ Develop, document, and revise test plans and procedures for mobile devices and wireless accessories.

+ Manage bug reporting and resolution processes; perform software upgrades using OEM tools.

+ Oversee test sample inventory, distribution, activation, and firmware updates.

+ Validate OEM and partner test results through regression and ad-hoc testing.

+ Certify maintenance releases (MRs) and security updates by executing relevant test cases.

+ Compile test data, collect logs, and generate engineering reports for internal and external stakeholders.

+ Maintain issue tracking systems and ensure timely updates and communication.

+ Troubleshoot device-related issues and conduct field testing as needed.

+ Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve satisfaction.

+ Deploy and manage new test tools and automation frameworks.

+ Collaborate with cross-functional teams and stakeholders to ensure alignment on testing requirements and outcomes.

Required Skills & Experience

+ Bachelor’s degree in Computer Science, Electronics & Telecommunications, Engineering, or a related field.

+ 5+ years of experience in product development or technology management, with at least 3 years in mobile/wireless domains.

+ Strong understanding of LTE and 5G RF and Core technologies.

+ Proficiency in Android and iOS platforms, including smartphones, tablets, and wearables.

+ Experience with GSM/WCDMA/LTE/WiFi technologies.

+ Familiarity with JIRA, Confluence, and other issue tracking tools.

+ Proven ability to plan, develop, and execute feature and functional test cases.

+ Experience in regression, performance, and stress testing.

+ Strong analytical, communication, and documentation skills.

+ Effective project management and coordination across matrixed teams.

+ Experience certifying mobile products for MNOs or MVNOs.

Preferred Attributes

+ Self-starter with the ability to work independently.

+ Strong collaboration skills with internal and external teams.

+ Ability to adapt to fast-paced environments and evolving technologies.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.