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Lead Business Consultant – Manufacturing, Logistics, Energy & Utilities (MLEU)- Global Consultant

Houston, TX, USA

About Cognizant Consulting

Cognizant Consulting is the strategic advisory arm of Cognizant, a global leader in professional services. We help clients reimagine their business models, modernize operations, and unlock technology-driven innovation. With over 6,000 consultants worldwide, our team combines deep industry expertise with cutting-edge technology insights to deliver transformative outcomes.

Role Overview

We are seeking a Senior Consulting Manager (Lead Business Consultant) to join our MLEU practice, with a focus on the Utilities domain (Electricity/Water) and Energy Retail in the US market. This leadership role is ideal for experienced consultants who thrive in client-facing environments and are passionate about delivering strategic, technology-enabled transformation.

Key Responsibilities

• Lead client engagements focused on digital transformation in the Utilities and Energy Retail sectors.

• Collaborate with Utility client stakeholders to identify GenAI use cases, prioritize them using established frameworks, and develop functional and solution architectures for the target state.

• Drive business analysis activities including scope definition, requirements tracking, process flow analysis, and coordination with internal and external teams.

• Develop GenAI business cases and roadmaps, and detail out use cases aligned to client goals.

• Provide process expertise across the Opportunity-to-Cash lifecycle, including Opportunity & Quoting, Contracting & Onboarding, Billing & Invoicing, Renewals & Support.

• Conduct business process mapping and identify operational improvement opportunities.

• Develop functional use cases, user stories, and support testing/UAT activities.

• Manage scope, change requests, and cross-functional collaboration across time zones.

• Build long-term relationships with stakeholders across business and technology teams.

• Contribute to internal initiatives including thought leadership, asset development, and mentoring.

Required Qualifications

• 10-15 years of consulting experience in the Utilities domain (Electric or Water), with direct experience in Energy Retail in the US.

• Strong understanding of Opportunity-to-Cash processes and their application in energy retail operations.

• Proven experience in business analysis, process modelling, and GenAI technologies.

• Demonstrated ability to define and detail GenAI use cases, develop business cases, and create strategic roadmaps.

• Experience working with Utility clients to identify and prioritize transformation opportunities.

• Strong analytical, communication, and stakeholder management skills.

• Experience with data-driven decision-making and strategy development.

• Ability to work in hybrid environments (remote/in-office).

• Bachelor’s or master’s degree; certifications preferred but not mandatory.

• Willingness to travel as required by client engagements.

Why Join Cognizant Consulting?

• Be part of a high-growth, high-impact consulting team.

• Work with Fortune 500 clients on mission-critical transformation initiatives.

• Collaborate with global experts and thought leaders.

• Access continuous learning, leadership development, and career mobility.

• Contribute to a culture that values innovation, integrity, and inclusion.

Work Model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a position requires [X]% travel and 3 days a week in a client or Cognizant office in city, state. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Work Authorization

+ Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

If you’re ready to lead with purpose and make an impact in the Utilities and Energy Retail sector, we want to hear from you. Join us in building the future of consulting.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.