• Documenting Process Flows UNIX Mainframe SQL…

    COOLSOFT (Durham, NC)


    Documenting Process Flows UNIX Mainframe SQL Programming Shell Script Problem Solv

     

    Requirement id 155051

     

    Job title Consultant

     

    Job location in Durham, NC

     

    Skills required Support Specialist, Batch Operations Lead, Monitoring And Diagnostic Tools, Documenting Process Flows UNIX Mainframe

     

    Open Date 09-Sep-2025

     

    Close Date

     

    Job type Contract

     

    Duration 10 Months

     

    Compensation DOE

     

    Status requirement ---

     

    Job interview type ---

     

    Email Recruiter:coolsoft

     

    Job Description Consultant: Support Specialist, Batch Operations Lead, Monitoring And Diagnostic Tools, Documenting Process Flows UNIX Mainframe

     

    Start Date :09/15/2025

     

    End Date :07/02/2026

     

    Submission Deadline :09/15/2025

     

    Client Info: NCDHHS-NCFAST

    Note :

    * Agency Interview Type : Both Phone and In Person

    * Hybrid

    Description :

    TheNC Department of Health and Human Services requires the services of a Batch Operations Technician to support the day-to-day batch operation tasks and deliverables related to enterprise batch processing within the NC FAST systems batch architecture. This position requires working outside of standard business hours to support overnight batch operations.

     

    The candidates must be available to rotate between three shifts (5 PM to 1 AM, 10 PM to 6 AM and 1 AM to 9 AM)

    Responsibilities include:

    Providing production operations support by executing and monitoring batch process

     

    Verifying batch results and supporting nightly production environments across multiple servers.

     

    Performing first level analysis of all data interface processing exceptions, logs

     

    Escalating unresolved issues and problems according to defined on-call support procedures.

     

    Thetechnician will resolve errors and escalate issues, when necessary, by workingwith functional teams to ensure timely analysis and resolution, in alignmentwith application service level objectives.

    Additionalduties include:

    Supporting the batch monitoring team by analyzing production workflows and recommending improvements to job schedule performance

     

    Providing rapid support during outages and assisting in workload automation forecasting

     

    Collaborating with the technology design team to ensure backup and recovery systems meet business continuity SLA requirements

     

    Working with application support teams and business stakeholders to define acceptable service levels and develop incident management procedures

     

    Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155051 while calling.

     

    EOE Protected Veterans/Disability