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Contract Commercial Sales Support Specialist

Customer Service Atlanta, Georgia

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Description

Fluidra is looking for a Contract Commercial Sales Support Specialist to join our team in Atlanta, GA.

WHAT YOU WILL CONTRIBUTE

This role is responsible for delivering technical support to the company's commercial sales division, with a primary focus on commercial pool products. The position facilitates daily communication with customers, engineering firms, factories, and the Fluidra Commercial Sales Team to develop and provide submittals, including drawings, specifications, and quotations, for commercial pool projects. Additionally, you will:

+ Coordinate comprehensive submittal packages, including drawings, technical specifications, quotations, and other necessary documentation based on project requirements for finished goods and custom parts.

+ Gather detailed project information to ensure the accuracy and completeness of submittal documentation, contributing to the development of competitive proposals that meet design and pricing specifications.

+ Facilitate the quote process by ensuring thorough communication with customers, project managers, engineering firms, factories, and Fluidra Sales Teams to collect all essential information for quote preparation.

+ Maintain organized and detailed project records within internal tracking systems including Epicor, Salesforce, and/or Excel Spreadsheets.

+ Upon receiving purchase orders, coordinate between project managers, customers, and production teams to manage custom design requirements, including drawing creation, technical documentation, and design validation with the customer.

+ Provide training to the Customer Service department regarding product design, warranty and technical elements as needed.

+ Share customer feedback with management including market prices, delivery times, and quality perception.

+ Support special projects as needed.

WHAT WE SEEK

+ 5+ years’ experience as a product coordinator or specialist

+ 1+ years’ experience with AutoCAD and/or Solid Works

+ Demonstrated expertise within swimming pool product categories

+ Strong computer skills including proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Access)

EDUCATION

High school diploma or equivalent.

WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP®, S.R. Smith®, and Zodiac®. We also sell products under the Cover ‐ Pools®, iAquaLink®, Grand Effects®, Del® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.