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Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

The **Biotech Solutions Partnership and Engagement Senior Specialist** completes operational processes to optimize daily activities and performance to engage at all levels of the sector wide biotech organization. Contributes to the prioritization of initiatives supported or led by the team. Leads the planning, development, oversight, analysis and execution of key operational processes.

A day in the Life:

+ Prepares reports, presentations and other content needed for business updates.

+ Develops content for client meetings (i.e. governance, partnership meetings, collection of sector level metrics and data).

+ Manages the team's shared mailbox and online collaboration workspaces and tools.

+ Leads partnership onboarding & implementation across the sector.

+ Directs account setup and operationalization for internal and external team members.

+ Facilitates relationship management & coordination across the sector.

+ Drives technical or process integration.

+ Participates in high-profile partnership pursuit initiatives

+ Manages workstreams associated with partnership implementation

+ Monitors customer experience through partnership surveys and feedback.

+ Maintains client-specific collaboration workspaces.

+ Develops varied support materials, presentations, and/or tools to support department's remit and strategies.

+ Leads initiatives to develop, optimize and improve processes, associated systems/applications, training and communications.

+ Works with the Biotech Portfolio Leads to support their partnership needs – i.e. Initiatives, process optimization, tool development, meeting support, etc.

+ Leads and manages workstreams to stand up new operating models, or ways of working within our key partnerships to support evolution and growth.

+ Manages and facilitates meetings, with client engagement, to support the biotech sector both virtually and face to face.

+ Leads and drives small to medium-scale process improvement initiatives.

+ Identifies and collates information required to assess compliance with processes and to prioritize business process improvement needs.

+ Performs special projects, assignments and administrative tasks per business needs across the sector.

+ Collaborates to strategically problem solve and process improve with key sector level team members.

+ Performs proactive and root cause analyses to assess areas of success and opportunities for improvement within our partnerships.

+ Mentor specialists to support growth

+ May manage up to one Specialist.

Keys to Success:

Education

+ Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Experience

+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 6+ years).

+ Hands on experience and knowledge of clinical trial operations

_In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role._

Knowledge, Skills, Abilities

+ Understanding of clinical research and the drug development process

+ In depth understanding of procedural documents.

+ Strong understanding of process improvement fundamentals.

+ Solid investigative and analytical skills.

+ Self-starter with the ability to be proactive in collaboration with senior leaders and project teams

+ Strong negotiation skills.

+ Proven understanding of clinical management technology and systems, and strong computer skills.

+ Strong executive presence and ability to work with leadership to proactively drive solutions.

+ Effective judgment, decision making, critical issue, and risk management skills.

+ Effective oral and written communication skills including the ability to communicate in English, both orally and in writing.

+ Strong social skills and problem-solving ability.

+ Capable of directing and promoting collaboration in a multi-disciplinary and/or multi-cultural team setting.

+ Strong attention to detail.

+ Strong leadership and organizational skills.

+ Experience leading projects and timelines

+ Ability to work independently with little guidance in a dynamic environment.

+ Thorough understanding of regulatory guidelines and directives.

+ Strong creative and critical thinking skills.

Compensation and Benefits

The salary range estimated for this position based in Illinois is $83,300.00–$138,900.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs

+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement

+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.