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Hours of Work :

40

Days Of Week :

Mon-Fri

Work Shift :

Job Description :

Your Job:

The Manager in this role is responsible for of the oversight of 16-20 AR Specialist and a Team Lead. Setting and achieving performance goals by fostering teamwork, effective communication and moving conflict to collaboration within the Central Business Office. Monitors and improves all efforts to reduce accounts receivables according to goals established by MHS Administration. Monitors quality of work and proactively reviews trends and variances that may delay reimbursement. Works with the Director to prioritize departmental initiatives to develop, implement, monitor, and communicate annual goals and objectives. Understanding and knowledge of budgets and performance standards for the area of responsibility in order to evaluate opportunities for cost saving and quality improvement. Interacts with Human Resource including hiring, training, coaching, counseling for employees in the area of their responsibility.

Your Job Requirements:

+ Education: Bachelor’s degree in Healthcare Administration, Business, or related field required. Master’s preferred.

+ Experience: 5+ years in physician billing, revenue cycle management, or payer relations; 3+ years of direct leadership experience.

+ Knowledge Base: In-depth understanding of CPT/HCPCS/ICD-10 coding, payer-specific requirements, and CMS guidelines for physician services.

+ Systems: Epic experience required; experience with denial management systems and reporting tools preferred.

+ Certifications: Certification through HFMA, AAHAM, or Epic (PB Resolute or Claim Edit) required for new hires; encouraged for incumbents.

Your Job Responsibilities:

+ Leads all post-bill follow-up and denial resolution activities across all payers, ensuring timely resolution and maximum reimbursement for multi-specialty physician services.

+ Directs the appeals and reconsideration process, including root cause analysis, persuasive appeal writing, and submission accuracy.

+ Collaborates with Revenue Integrity and Coding teams to ensure accurate documentation, reduce revenue leakage, and ensure compliant charge capture.

+ Oversees Epic workqueue utilization, provides optimization feedback, and partners with IT to support performance improvement.

+ Manages a team of 16–20 staff (including one Team Lead), focusing on team coaching, performance monitoring, productivity tracking, and staff development.

+ Conducts denial trend analysis and leads cross-functional discussions to resolve clinical, documentation, or billing workflow barriers.

+ Supports AR goals, denial recovery metrics, and process improvement initiatives in partnership with the Director of Physician Revenue Optimization.

+ Participates in enterprise revenue cycle meetings, peer manager forums, and professional development efforts.

+ Contributes to cultural engagement, team-building initiatives, and talent development in alignment with Methodist Health’s leadership standards.

Work Arrangement:

Hybrid – Onsite 2–3 days per week or as required by leadership.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

+ 150 Top Places to Work in Healthcare by _Becker’s Hospital Review_ , 2023

+ Top 10 Military Friendly® Employer, Gold Designation, 2023

+ Top 10 Military Spouse Friendly® Employer, 2023

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

+ TIME magazine Best Companies for Future Leaders, 2025

+ Great Place to Work® Certified™, 2025

+ Glassdoor Best Places to Work, 2025

+ PressGaney HX Pinnacle of Excellence Award, 2024

+ PressGaney HX Guardian of Excellence Award, 2024

+ PressGaney HX Health System of the Year, 2024

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.