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Sr. Site Reliability Engineer

Overall Job Summary

As a Sr Site Reliability Engineer you will play a key role in implementing modern Engineering and DevOps techniques operating a large-scale distributed application portfolio across on-premises and cloud to increase efficiency, eliminate downtime, optimize cost, and maintain performance at scale. You will provide hands on technical expertise to design, deploy, secure, and optimize cloud services and deliver the best customer experience. This role will also be responsible for maintaining and reporting the health of the core E-Commerce systems, page performance and customer experience analytics.

Essential Duties and Responsibilities (Min 5%)

+ Manages end-to-end availability, security and performance of mission-critical applications and services.

+ Coordinates change and release activities with other teams (internal and external), partnering with the Change Management group to ensure smooth and trouble-free roll out of releases and changes.

+ Partners with Information Security with managing application security, vulnerabilities fix remediation, and compliance activities with other teams (internal and external)

+ Partners with vendors to ensure all critical patches are tested and applied in both Non-Production and Production environment in time to avoid any business and customer impacts.

+ Executes performance test activities with other teams (internal and external), partners with QA Performance Test Engineers to ensure all changes are tested in both Non-Production and Production to avoid any business and customer impacts.

+ Establishment of application and synthetic monitoring, alerting and execution of failover capabilities and automated self-healing and recovery.

+ Communicates state of reliability to prioritize technical debt and improvements on technology team roadmaps.

+ Manages and maintains performance environments, ensuring that these environments are properly setup, configured, and highly available for each project as scheduled.

+ Supports day-to-day health, uptime, monitoring and reliability of the website and related services

+ Share a 24x7 On-Call Production support rotation with your team and respond to service incidents.

Required Qualifications

Experience:

5+ years of experience in B2B or B2C customer facing software design, development, and deployments.

5+ year of experience around performance engineering & application monitoring for an organization with large and complex information systems is preferred.

3+ Experience with Application Security treat & vulnerability management and bot traffic Management for B2C or B2B large scale applications.

Education: Bachelor’s degree in Computer Science or related field is required. Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

+ Strong experience with IBM/HCL WebSphere Commerce, IBM Sterling Commerce, SOLR and related build and deployment processes. HCL Commerce Version 9 Experience is a plus.

+ Strong experience with IBM Http Server, IBM WebSphere Application Server, IBM MQ & Deployment manager ND/Liberty software.

+ Strong Hands-on experience in developing and implementing comprehensive monitoring solutions to provide full visibility to the different platform and application components using tools and services like Kubernetes, Prometheus, Grafana, ECK/ELK, Dynatrace, Rigor, Quantum Metrics, and other similar tools.

+ Strong Hands-on experience in Identifying and troubleshoot any availability and performance issues at multiple layers of deployment from Infrastructure, operating Environment, Network, application, and Integration System and solve customer issues on production deployments.

+ Evaluate Performance trends and expected changes in demand and capacity and establish the appropriate scalability Plans.

+ Evaluate production traffic pattern and tune the performance test workload mix and strategy to keep the systems and application in continuous readiness mode.

+ Strong Hands-on experience in Developing & implementing comprehensive performance and security solutions using Akamai Performance Management & Security Solutions.

+ Hands-on experience with Kubernetes, AKS & Azure Cloud platform design, implement & maintain through cost efficient models.

+ Experience with containerization, certificates management, Kafka, Zookeeper & Vaults & pipeline automation, Fisheye, Crucible, Performance & QA Test Tool Integrations.

+ Experience with cloud PaaS/IaaS environments Azure.

Working Conditions

+ Normal office working conditions

+ Must be able to work some nights and weekends

+ Occasional travel required

Physical Requirements

+ Sitting

+ Standing (not walking)

+ Walking

+ Kneeling/Stooping/Bending

+ Lifting up to 20 pounds

Disclaimer

_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visitthis link (https://www.tractorsupply.careers/content/Our-Benefits/?locale=en\_US) for more specific information about the benefits and leave policies applicable to the position you’re applying for.

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CONNECTION

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EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

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OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

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