"Alerted.org

Shift: 3rd Shift (7:30pm - 5:15am)

Job Type: Full-Time | Hourly | On-Site

Reports To: Assistant Fulfillment Center Manager

Eligibility: This posting is intended for Wisconsin residents only

About the Role

Wantable is seeking a hands-on, people-first Fulfillment Center Supervisor to lead our dynamic 3rd shift team at our Milwaukee-based Fulfillment Center. In this critical, overnight role, you’ll supervise associates handling the picking, packing, and returns of curated fashion orders—ensuring accuracy, efficiency, and team success during off-peak hours.

This role is ideal for someone who thrives in fast-paced environments, embraces operational excellence, and motivates teams through positive leadership.

Key Responsibilities

+ Lead the Team: Supervise Fulfillment Center Associates in executing nightly picking, packing, and returns processes.

+ Operational Flow: Create and maintain efficient workflows by assigning tasks, monitoring performance, and aligning shift activity with daily goals.

+ Coaching & Development: Train new team members, provide ongoing coaching, and help tenured associates continuously grow.

+ Quality Control: Monitor work for precision, order accuracy, and compliance with SOPs. Uphold high standards in neatness and timeliness.

+ Workforce Management: Track time & attendance, manage schedules, approve breaks, and support associate needs during the shift.

+ Issue Resolution: Maintain team harmony and act quickly to resolve interpersonal or operational conflicts.

+ Cross-Department Collaboration: Work closely with leadership and other shift supervisors to ensure seamless handoffs and issue reporting.

+ Reporting: Complete daily reports and provide insight into trends, bottlenecks, and shift performance.

+ Facility Oversight: Open and close the warehouse as needed; ensure shift safety and cleanliness.

+ Step Up: Serve as acting Fulfillment Center Manager when required.

+ This job description is not all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

+ High School Diploma or GED Equivalent.

+ Minimum 1 year of supervisory experience in a warehouse or fulfillment environment.

+ Excellent computer skills and the ability to learn new systems quickly.

+ Strong interpersonal skills with the ability to communicate effectively across all levels of the company.

+ Effective problem-solving abilities and sound decision-making under pressure.

+ Professional demeanor with the ability to direct work constructively and collaboratively.

+ Strong organizational skills and attention to detail.

+ Comfortable adapting to change in a fast-paced, deadline-driven environment.

+ Able to foster accountability, inspire high performance, and support associate success.

+ Effective communicator and team collaborator.

+ Valid driver’s license.

Preferred, but not required:

+ Familiarity with Apple technology (iPads, iPhones, MacBooks).

+ Working knowledge of Google products like Drive, Gmail, and Docs

Physical demands:

+ Frequent standing and walking throughout the shift.

+ Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.

+ Must be able to regularly lift up to 5 pounds and occasionally lift more than 75 pounds.

+ Specific visual abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

The Perks of Being Stylish

+ We are conveniently located near General Mitchell Airport. We’re a diverse and dedicated crew, making a difference for our customers and our community.

+ Wantable team members enjoy free food, coffee, and drink in our HQ's Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art HQ.

+ We offer paid parental leave (mothers AND fathers), and a private room for nursing mothers.

+ Even more exciting: paid vacation and 7 paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day.

+ Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K with employer match (both pre-tax and Roth options).