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Compensation and Benefits

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

**Position Overview:** The Restoration Technician is a key player in providing value-added solutions to our customers, ensuring a fair and equitable return to shareholders, and upholding the highest standards of truth, fairness, and integrity. This role is crucial in performing fire, water, and mold damage restoration, including dry outs, packing, cleaning, and debris removal.

Core Responsibilities:

+ Perform fire, water, and mold damage restoration.

+ Maintain a clean and organized work vehicle and equipment.

+ Perform end-of-day job cleanup and breakdown.

+ Maintain inventory and load the work vehicle with necessary equipment, products, and supplies.

+ Demonstrate empathy and a sense of urgency in resolving customer problems.

+ Work diligently and take pride in completing the job correctly every time.

+ Transport equipment and other items between the warehouse and job sites.

+ Communicate effectively with management regarding project status, updates, issues, or concerns.

+ Be willing to work nights and weekends.

Qualifications:

+ Proven customer service skills.

+ High school diploma or equivalent; some college or college degree preferred.

+ Construction experience preferred.

+ IICRC/Restoration experience preferred.

+ Knowledge of product usage, disposal requirements, and various pump systems.

+ Eligibility to operate a motor vehicle per company policy.

+ Professional demeanor, positive attitude, and strong work ethic.

+ English language literacy and fluency.

Physical Demands:

+ Frequent lifting in excess of 50 lbs.

+ Access and mobility in tight spaces.

+ Sustained periods of standing, sitting, walking, bending, and kneeling.

+ Proficiency with mobile devices for data collection and time management.

**Note:** This job description is a general outline of duties and responsibilities and may be adjusted based on the needs of the company.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

_Disclaimer_

_The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified._