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Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 75 countries.

Goodwin Living ranks #3 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:

+ Embracing Diversity: Our strength is in our diverse team from over 75 countries, fostering an inclusive and vibrant culture that values every voice.

+ Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.

+ Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

This position is responsible for employee relations, conducting investigations, counseling employees and managers, and supporting operational and HR and leadership with issues related to policies, procedures, performance, and recognition to improve employee relations matters. This position will collaborate closely with the HR Leadership Team and will support all campuses and service lines at Goodwin Living with employee relations matters.

Employee Relations Duties/Responsibilities:

• Provide guidance and advice to team members on state and federal labor laws.

• Advise team members and management on company policies.

• Maintain universal tracking of Employee Relations cases and caseloads

• Assist supervisors regarding disciplinary concerns.

• Coach and counsel employees, in conjunction with department directors.

• Participate in separation conversations.

• Provide mediation/conflict resolution assistance.

• Recommend retraining or new training

• Review evaluations in performance management process, if applicable.

• Ensure that company practices, policies, and procedures are implemented in a fair and equitable manner to all employees.

• Assist with exit interviews

• Promote effective communication among employees, supervisors, managers and executive management in matters of personnel and human resources.

• Generate ideas for and assist with planning and implementation of employee engagement and recognition programs.

• Assist with retention and employee engagement by reviewing data and identifying trends and insights

• Seek to reduce employee relations matters and overall provide risk mitigation for the organization through the addition of training measures.

TALENT DEVELOPMENT

• Work with Department Directors to identify training needs (internal or external) for their team members to advance skills and development or for remediation purposes, e.g., not meeting performance expectations, behavioral correction, etc.

• Develop and provide training and development programs as needed.

Education and Experience:

+ Must possess a bachelor's degree or higher in Human Resource Management or related field from an accredited college or university.

+ Professional HR certification highly preferred.

+ Must possess a minimum of 5 years of HR experience

+ Prior experience with employee relations and conducting internal investigation is preferred.

+ Must be exceptionally customer service oriented.

+ Must have a high level of attention to detail, follow-up and responsiveness.

+ Must be able to deal effectively with challenging situations and team members.

+ Demonstrated ability to multi-task and successfully manage a variety of programs, projects and deadlines.

+ Proficient in MS Office (Word, Excel, PowerPoint, Teams, etc.)

+ Excellent verbal and written communication skills; ability to tailor communication to targeted audience.

+ Must be able to work between multiple campus locations, weekly.

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

+ Paid Time Off

+ Generous Retirement Plan- 401(k)

+ Health/Dental/Vision Insurance

+ Short and Long-term Disability Benefits

+ Paid Holidays, Including a Personal Day and Floating Holiday

+ Tuition Assistance for Career Development

+ Student Loan Repayment Program

+ Financial assistance with U.S. Citizenship application or DACA Renewal

+ Free Meals

+ Use of the Fitness Center

+ And Much More!

About

Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.