• Business Systems Analyst, Sr.

    City of Durham (Durham, NC)


    Business Systems Analyst, Sr.

     

    Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/5071992)

     

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    Business Systems Analyst, Sr.

     

    Salary

     

    $71,304.00 - $110,531.00 Annually

     

    Location

     

    Durham, NC

     

    Job Type

     

    Full time with benefits

     

    Job Number

     

    25-05579

     

    Department

     

    Police

     

    Opening Date

     

    09/09/2025

     

    Closing Date

     

    9/23/2025 11:59 PM Eastern

     

    + Description

    + Benefits

    + Questions

    Position Description

    Work, Serve, Thrive. With the City of Durham

     

    Advance in your career while making a real difference in the community you serve.

     

    Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!

     

    Hiring Range: $71,304.00 - 85,564.80

     

    Hours: 8:00 a.m. - 5:00 p.m.

     

    * Position may be eligible for a flexible work schedule with Director approval, but is not guaranteed.*

     

    Devoted to providing technical support, administration, and maintenance of a department’s technology systems and equipment, including user support, data management, and data extraction/analysis.

     

    Responsible for providing advanced professional analysis and project management on technology and related initiatives including researching and evaluating new processes and technologies; providing fiscal analyses for purchases and assisting with budget development and administration for department technology; overseeing the technology procurement process; serving as project manager for implementation, testing and close out; preparing project plans; troubleshooting and maintaining hardware and software; providing training; extracting data, creating maps, and writing reports; coordinating with vendors; designing, developing, and maintaining databases and web pages; and maintaining documentation and records.

    Duties/Responsibilities

    + Provides advanced professional analysis and project management on technology and related initiatives; work involves managing projects, including preparing project scopes, developing work plans, and mitigating risks; analyzing business and technology needs; testing, reviewing, and evaluating systems; designing and implementing technology solutions; designing, developing, and maintaining specialized databases; coordinating and performing technology support operations; troubleshooting related issues; and ensures compliance with policies and procedures.

    + Administers the procurement process for technology projects; assists with developing and administering budgets; researches and evaluates new technology systems and products; researches, analyzes, and reports on financial, vendor, and related data; prepares cost estimates and financial forecasts; and makes budget- and procurement recommendation.

    + Prepares, maintains, reviews, and/or submits reports, project and other plans, contracts, bid documents, maps, records, presentations, and other documents; designs, develops, and maintains databases and webpages; researches, compiles, extracts, digitizes, and presents information; and reviews work for accuracy, completeness and compliance with contracts, and applicable regulations, policies, and procedures.

    + Collaborates with vendors, City management, City departments, and/or external agencies; convenes, attends and facilitates meetings; provides technical assistance and subject-matter expertise in person, via phone or online systems; prepares and conducts training; assesses and/or coordinates technology, business, and/or project needs and operations; coordinates and conducts product demos and trials; and implements new technologies and processes.

     

    Minimum Qualifications & Experience

     

    + Bachelor’s degree in computer science, information technology, or directly related field OR equivalent experience.

    + Five years of related professional information technology or computer science experience.

     

    Additional Preferred Skills

     

    + Two or more years of Criminal Justice information technology experience.

    + One or more years of experience creating policy and procedures for an organization.

    + One or more years of Records Management experience.

     

    Benefits – General Full-Time Employees

     

    + 12-13 paid holidays per year

    + 13 standard work days of vacation per year

    + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

    + 2 weeks paid military leave per year

    + Medical, dental, vision, and supplemental life insurance plans

    + State and City retirement plans

    + Short and long term disability plans

    + Paid temporary disability leave for specified conditions

    + City contribution of 13.6% into the N.C. State Retirement System

    + Paid funeral leave

    + Employee Assistance Program - personal and family counseling

    + Paid life insurance equal to annual salary

    + 48 hours for volunteer work each year*

    + 4 hours parental leave each year

    + Workman's Compensation Insurance

    + 457 Deferred Compensation Plans

    Benefits - Part-Time (1,000 hours or more per year)

    + 401(k) retirement plan (5.0% of salary)

    + State retirement plan

    Benefits Part-Time (Average 30 hours per week over 12 month period)

    + 401(k) retirement plan (5.0% of salary)

    + State retirement plan effective first day of the month following date of hire

    + Health insurance effective first day of the month following date of hire

    + Dental and life insurance, after one year of service

    + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

     

    01

     

    Where did you first hear about this opportunity?

     

    + City of Durham Website

    + Walk in

    + Job fair

    + Employee referral

    + Professional organization ***Please list the organization in "other" box below***

    + Internet posting ***Please list the specific web site in the "other" box below***

    + Craig's List

    + Facebook

    + LinkedIn

    + GlassDoor

    + governmentjobs.com

    + Monster.com

    + Indeed.com

    + Employment Security Commission

    + Magazine/Newspaper

    + Other

     

    02

     

    If you listed "other" above please give specific web site, organization, or publication.

     

    03

     

    Please select your highest level of COMPLETED education.

     

    + Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

    + High School Diploma or Equivalent (GED, HiSET, TASC)

    + Associates Degree

    + Bachelor's Degree

    + Master's Degree

    + PhD or Juris Doctorate

     

    04

     

    Please list the area of academic focus of your degree (such as Major, Minor or concentration). If no degree, please put N/A.

     

    05

     

    How many years of related professional information technology or computer science experience do you have?

     

    + No related experience

    + Less than 1 year of related experience

    + 1 year but less than 5 years related experience

    + 5 years but less than 9 years related experience

    + 9 years but less than 13 years related experience

    + 13 years or more related experience

     

    06

     

    How many years of related experience do you have in information technology project management?

     

    + No related experience

    + Less than 1 year of related experience

    + 1 year but less than 3 years related experience

    + 3 years but less than 5 years related experience

    + 5 years or more years related experience

     

    07

     

    How many years of Criminal Justice information technology experience do you have?

     

    + No related experience

    + Less than 1 year of related experience

    + 1 year but less than 2 years related experience

    + 2 years but less than 5 years related experience

    + 5 years or more years related experience

     

    08

     

    How many years of experience do you have creating policy and procedures for an organization ?

     

    + No related experience

    + Less than 1 year of related experience

    + 1 year but less than 3 years related experience

    + 3 years but less than 5 years related experience

    + 5 years or more years related experience

     

    09

     

    How many years of Records Management experience do you have?

     

    + No experience

    + Less than 1 year experience

    + 1 year but less than 3 years experience

    + 3 years but less than 5 years experience

    + 5 or more years experience

     

    10

     

    Do you have any knowledge of creating a Disaster Recovery Plan?

     

    + Yes

    + No

     

    11

     

    Do you have any knowledge of conducting an IT Audit?

     

    + Yes

    + No

    Required Question