• Desktop Systems Specialist

    Belcan (Chantilly, VA)


    Desktop Systems Specialist

     

    Job Number: 359932

     

    Category: Help Desk / Support

     

    Description: Job Title: The Desktop Systems Specialist

    Job Type: Contract -

    Pay Rate: up to $26.4/hr

     

    9-80 A|1st Shift|08:00 AM|N

     

    There is a Desktop Systems Specialist job opportunity open with our client in Chantilly, VA. In this role you would be responsible for managing and maintaining the desktop computing environment within an organization. To be considered for this role you will have a bachelor's degree in computer science, information technology, or a related field (or equivalent experience).Previous experience in desktop support or a similar role.

    Desktop Systems Specialist Duties

    * Managing and maintaining the desktop computing environment within an organization.

    * They provide technical support, troubleshooting, and maintenance services for desktop computers, software applications, and related peripheral devices.

    * The specialist ensures that the desktop systems are running efficiently, securely, and meeting the needs of end-users.

    * Provide first-level technical support for desktop hardware, software, and peripherals, including installation, configuration, troubleshooting, and maintenance.

    * Software Installation and Configuration: Install, upgrade, and configure desktop operating systems, productivity software, business applications, and utilities.

    * System Maintenance: Perform routine system maintenance tasks, such as applying patches, updates, and security fixes to desktop operating systems and applications.

    * Hardware Management: Manage and maintain desktop hardware inventory, including troubleshooting and repairing hardware failures, coordinating with vendors for repairs and replacements, and recommending hardware upgrades as needed.

    * User Account Management: Create, modify, and disable user accounts, ensuring proper access rights and security permissions are in place.

    * Network Connectivity: Troubleshoot and resolve network connectivity issues related to desktop systems, including wired and wireless connections.

    * Security and Compliance: Implement and enforce security policies and procedures on desktop systems to protect against unauthorized access, malware, and data breaches. Ensure compliance with relevant regulations and standards.

    * Documentation and Knowledge Base: Maintain accurate documentation of desktop systems, configurations, procedures, and troubleshooting guides. Contribute to the knowledge base for end-users and fellow IT staff. Training and User Support.

    * Provide training and support to end-users on desktop systems, software applications, and best practices. Respond to user inquiries and issues promptly and professionally.

    Knowledge/Skills/Experience/Education

    * Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).

    * Previous experience in desktop support or a similar role. Proficient in desktop operating systems, such as Windows.

    * Familiarity with desktop hardware components and troubleshooting techniques. Knowledge of software installation, configuration, and troubleshooting.

    * Strong understanding of network connectivity, protocols, and troubleshooting. Familiarity with security principles and best practices.

    * Excellent problem-solving and communication skills.

    * Ability to work independently and prioritize tasks effectively.

    * Customer service-oriented mindset.

    * Need to have Help Desk Tier I and II relatable experience.

    * Answer Phones Field Calls Help users with tech questions

    * Must have experience using Windows 11 and office 365 Troubleshooting

     

    If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

     

    EOE/F/M/Disability/Veterans

    Minimum Experience (yrs):

    Required Education: Bachelor (BA, BS...)

     

    Salary: 26.40 /hour

    Benefits:

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