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Agency Information Technology Services, Office of

Title Deputy Digital Officer

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $156757 to $197170 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Swan St. Bldg, Core 4, Flr 5

City Albany

State NY

Zip Code 12220

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Reporting to the Chief Digital Officer, Deputy Digital Officer will be responsible for driving the development and execution of a comprehensive digital strategy, fostering innovation, and ensuring the delivery of user-centered digital services to the public. The Deputy Digital Officer will provide strategic guidance, oversee key projects, and build strong partnerships across various departments and agencies to advance the state's digital agenda. Duties include the following:· Oversee the design, development, and delivery of user-centered digital products and online services, ensuring a seamless and efficient user experience.· Champion the adoption of agile methodologies and digital-era best practices across the organization.· Establish and maintain standards for data quality, customer service, and communication across various channels.· Lead and mentor a team of product owners and other digital professionals, fostering a culture of innovation, collaboration, and continuous improvement.· Collaborate with agency leaders and stakeholders to identify opportunities for digital transformation and drive adoption of new technologies and processes.· Ensure effective collaboration and integration of various systems and methodologies.· Lead the identification, acquisition, and onboarding of strategic partners and IT vendor management teams.· Monitor and analyze digital trends, identifying opportunities for innovation and improvement.

Minimum Qualifications Eight (8) years of experience leading and managing digital transformation initiatives in a large organization, preferably within the public sector.Four (4) of which must have been at the management level, with a strong foundational knowledge of digital strategies that align with organizational goals and objective and deep understanding of user-centered design principles and agile methodologiesPreferred Qualifications:• Experience working with government agencies and understanding of government regulations and policies.• Experience in developing and implementing data quality monitoring programs.• Experience in building and maintaining partnerships with other government agencies and organizations.• Certification in project management or agile methodologies.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Fingerprinting and background check are required for employment with ITS.Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including:Holiday & Paid Time Off* Thirteen (13) paid holidays annually* Up to Thirteen (13) days of paid vacation leave annually* Up to Five (5) days of paid personal leave annually* Up to Eight (8) days of paid sick leave annually * Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits* Eligible employees and dependents can pick from a variety of affordable health insurance programs* Family dental and vision benefits at no additional costAdditional Benefits* New York State Employees’ Retirement System (ERS) Membership* NYS Deferred Compensation* Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds* Public Service Loan Forgiveness (PSLF)* And many more

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street NYS Office of Information Technology Services

Swan St Building, Core 4

City Albany

State NY

Zip Code 12220

Notes on Applying To apply, please submit a cover letter and resume. Please indicate that you are applying for the Deputy Digital Officer and include the Vacancy ID in the subject of your email.Your Social Security Number may be required in order to confirm your eligibility.