"Alerted.org

Accounts Receivable Specialist II (Remote)

General Information

**Location:** Cary, NC, Remote

**Organization:** Review Solutions

**Job Type:** Full Time - Regular

Description and Requirements

**ABOUT WCG:** WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

**WHY WE LOVE WCG:** At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.

+ Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts

+ Employee Assistance Programs and additional work/life resources

+ Referral Bonuses and Tuition Reimbursement

+ Paid time off including holidays, vacation, and sick time

+ Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

The expected base pay range for this position is $19.20 to $27.60. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.

**JOB SUMMARY:** The Accounts Receivable Specialist II position will work to ensure complete and proper client information is captured for billing. This position will be hands-on and will require the ability to own processes and results with limited supervision. In addition, the A/R Specialist II will use their proficiency with the invoicing process to recommend changes, updates and participate/lead design enhancements.

**ESSENTIAL DUTIES/RESPONSIBILITIES:** To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

+ Create invoices by entering detailed billing information. Verify accuracy of created invoices and makes necessary corrections

+ Follow special invoice processing instructions as directed (i.e. assign custom fee schedules, note individual invoices per PI, etc. in IRIS)

+ Share knowledge with other A/R Specialists to ensure all invoicing is created accurately and follows all requirements; serve as a resource for guidance on creating invoices

+ Respond to customer telephone and e-mail inquiries regarding invoices, payments, and general accounts receivable inquires. Involve A/R Manager or Lead A/R Specialist with any complex customer inquiries

+ Process and research returned customer invoices

+ Identify opportunities to streamline billing processes and improve efficiency

+ Enter fee schedules in NetSuite as needed

+ Act as a gatekeeper for all new account set up in NetSuite; ensure no duplicate accounts are created and accounts link back to SalesForce

+ Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS:

+ Associate’s degree (A.A.) or equivalent from two-year college or technical school; or three years related experience and/or training or equivalent combination of education and experience.

**CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS:** None

QUALIFICATIONS/EXPERIENCE:

+ Three (3) years accounts receivable experience or comparable conceptual knowledge (e.g. Associate degree in accounting or equivalent degree)

+ Working knowledge of MS Word and MS Excel

+ Keyboarding at 30+wpm and 10-key by touch (preferred)

+ Creative problem-solving skills

+ Ability to manage multiple activities that require interaction with a variety of types of information

+ Ability to independently manage and regularly prioritize workload to meet deadlines and adjust to fluctuations in workload

+ Ability to express facts and ideas clearly and concisely, both orally and in writing

+ Focus on details and accuracy

+ Team player: asks for and offers help when needed

+ Personal integrity and business ethics, driven by high performance standards

+ Ability to collaborate well with management, peers, vendors and corporate partners

+ All candidates must undergo a background and financial check and will be required to acknowledge and comply with all policies and regulations regarding proprietary information risks

**SUPERVISORY RESPONSIBILITIES:** None

**TRAVEL REQUIREMENTS:** 0% – 5%

\#LI-REMOTE

\#LI-SA1

**WCG is proud to be an equal opportunity employer** – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.