"Alerted.org

Division: Commercial

Department: Middle Market

Reports to: SVP, Commercial Team Leader - CRE

Status: Exempt/Officer

Grade: 12

Salary Range: $80,083 - $170,031

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Purpose/Objective:

Provides relationship management support to Lending Officers in monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service-related matters in a satisfactory manner. Assists Lending Officers in all aspects of servicing customers.

Key Accountabilities:

Portfolio Size/Composition

+ Assists Relationship Manager(s) (RM) with the management of a defined portfolio of existing CRE clients as well as with evaluating, underwriting, and closing new lending and depository opportunities.

+ Certain clients may have unique and/or more comprehensive banking needs.

+ Certain clients may require specialized knowledge/industry expertise.

Portfolio Monitoring/Maintenance

+ Assists RM in the proactive management of the portfolio to ensure early detection of material changes in credit performance.

+ Manages all reporting delinquencies including ongoing tracking via Baker Hill to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into FCM.

+ Completion of Annual Reviews for all relationships as well as periodic file memos, modifications, and waivers per policy under the direction of the pertinent RM.

+ Requests Appraisals/Environmental Reports under the direction of the RM.

+ Enters Line of Credit or construction-loan advance/pay down requests in SharePoint.

+ Manages Relationship ID designation.

+ Ensures completion of CIP Form.

+ Assists RM with the approval of all overdrafts as appropriate.

+ Ensures Credit File completeness in FCM.

Credit/Analytical Skills

+ Credit Trained or equivalent level of experience.

+ Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank.

+ Solid working relationship with Credit Partners to ensure ongoing credit quality of portfolio.

+ Preparation of Deal Submission or Opportunity Review Committee Memos with guidance from the RM.

+ Underwriting as necessary.

+ Strong working knowledge of Loan policy and the proven ability to adhere to sound risk management/pricing and practices as well as to all internal and external credit/regulatory requirements.

+ Develop Credit and Portfolio Management training programs for junior PMs.

+ Serve as a mentor and resource for junior PMs.

Customer Service/Support

+ Provides excellent customer service.

+ Ability to resolve customer problems independently and interfaces with the appropriate internal banking departments.

+ Assists RM in call preparation.

+ Accompanies RM on calls as appropriate as well as going on calls independently to smaller customers.

Deal Structuring/Loan Closing

+ Assists RM in loan structuring and term sheet preparation including ability to independently draft term sheets for less complicated deals for review and provide structural suggestions to RM.

+ Completes Profitability Model.

+ Ability to review most loan documentation with minimal guidance from RM.

+ Assists RM with Loan Closings and post-closing follow up.

Partner Relationships

+ Demonstrated solid working relationships with internal partners including Credit, Documentation & Loan Specialists, Risk Management, Cash Management, Private Banking, Wealth Management, Retail, Insurance and Home Lending.

+ Interacts with partners with minimal supervision of the RM.

Product Knowledge

+ Solid knowledge of Commercial Credit Products and Services.

+ Developing well-rounded knowledge of products sold by internal partners including Cash Management, Private Banking, Wealth Management, Retail and Home Lending.

+ Ability to identify various cross sell opportunities and make solid product recommendations to meet customer needs.

Networking/Community Involvement

+ Actively working to expand and develop Centers of Influence and presence in the Community.

Special Projects

+ Assists with all special projects including Loan Review/Regulator Audit preparation, ongoing due diligence, industry research and portfolio scrubs as needed.

+ Conducts Archer Testing as appropriate.

Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties.

Education:

+ BS Degree in Business, Economics or Finance

+ Equivalent financial experience

+ MBA a plus

Experience:

+ Minimum of 3-5 years of Commercial Credit/Banking and/or related experience.

Skills & Knowledge:

+ Solid written and verbal communications skills

+ Ability to present identified issues and recommended solutions to RM/Senior Management/ORC/ELC as appropriate.

+ Ability to multi-task and meet timeframes as directed by the RM/Senior Management

+ Strong computer skills

+ Ability to work as a member of team.

+ Act as mentor to less senior PMs

We endeavor to make this site accessible to any and all users.

Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at [email protected].