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Receptionist - Medical Office

_Bring your passion to Texas Health so we are Better + Together_

Work location: Texas Health Physicians Group 9250 Amberton Parkway TX 75243

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Internal Medicine Residency Clinic Highlights:

+ Be a part of our clinic that offers the opportunity to strengthen your skills by working with Internal Medicine Residents in a rewarding, educational environment

+ If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

+ Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork

+ We pride ourselves in being compassionate and empathic to our patients and team

What Will You Do:

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. 10%

Answers phone calls and directs them appropriately. 10%

Schedules appointments according to office guideline. 10%

Obtains accurate patient and insurance information, collecting copays and deductible amounts. 10%

Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. 10%

Prepares charts for patient appointments making sure all necessary information is complete. 10%

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. 10%

Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. 10%

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. 5%

Performs other duties as assigned. 5%

What You Need:

Education

Experience

6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. Pref

Education

Experience

6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. Pref

Skills

Knowledge of insurance authorization/billing requirements.

Demonstrated strong customer service and communication skills.

Organizational and time management skills.

Proficient computer skills.

Knowledge of clinic procedures and regulatory requirements.

Possess a strong work ethic and a high level of professionalism.

A team player who handles multiple projects simultaneously in a fast paced environment.

Supervision

Individual Contributor

ADA Requirements

Working Indoors 67% or more

Physical Demands

Sedentary

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.