• Inside Sales Coordinator

    Aston Carter (Pawcatuck, CT)


    Job Title: Inside Sales Coordinator

     

    For immediate consideration, please email your resume and interview availability to ([email protected]) ASAP today or tomorrow. I am conducting interviews this week and looking to hire immediately.

    Job Description

    We are seeking a dedicated Inside Sales Coordinator to manage customer inquiries, provide timely quotations, and process customer orders. This role requires collaboration with production, scheduling, and shipping teams to ensure efficient order servicing.

    Responsibilities

    + Field customer inquiries via phone or email, gathering necessary information to understand customer requirements and check inventory availability.

    + Provide quotations to customer inquiries using established templates and guidelines, ensuring timely responses and follow-ups.

    + Enter customer purchase orders into the AS400 system and send order confirmations.

    + Collaborate with scheduling, production, and shipping teams to track orders and provide status updates to customers.

    + Handle order changes, including expedites, promptly and completely, with necessary follow-up calls and emails.

    + Work independently and efficiently to meet deadlines.

    + Utilize the AS400 system and accurately complete assigned paperwork.

    + Perform other duties as assigned by a supervisor or management.

    Essential Skills

    + Customer service experience, ideally in a retail or commission-based position.

    + Administrative experience for high organization and strong phone and email presence.

    + Tech-savvy with MRP experience as a plus, or strong Excel skills.

    + Ability to build client relationships and trust.

    + Data entry skills, with knowledge in SAP or MRP systems.

     

    Additional Skills & Qualifications

     

    + 3+ years in a customer service position, preferably commission-based.

    + 2+ years as a customer service representative in a manufacturing company.

    + Previous customer service or interaction experience required.

    + Metals manufacturing knowledge is helpful but not necessary.

    + Previous experience with MRP data input, AS400 experience preferred.

    + Proficiency in Microsoft Office software.

    + Strong keyboarding and math skills.

    + Strong verbal and written communication skills.

    + Ability to multitask and set time priorities.

    + Ability to work in a team environment.

    Work Environment

    This position is based in a metal manufacturing plant and requires working onsite every day from Monday to Friday, 8:00 am to 5:00 pm. It is initially a 3-month contract with the potential for hire. The role offers opportunities for growth and raises.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Pawcatuck, Connecticut.

    Pay and Benefits

    The pay range for this position is $20.00 - $28.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Pawcatuck,CT.

     

    Application Deadline

     

    This position is anticipated to close on Sep 24, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.