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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

IT Business Consultant, Advisor I

About your role:

As an IT Business Consultant, Advisor I at Fiserv, you will play a key role in installing and maintaining the DNA core account processing software and peripheral devices. You will support new clients through the implementation process by playing a critical role in the success of the deployment, configuration and set up of the DNA software. This client-facing, technically focused role offers the opportunity to contribute to high-impact projects, collaborate with cross-functional teams, and help drive business growth through expert solution delivery.

What you’ll do:

+ Support new clients through the DNA software implementation process

+ Troubleshoot and provide technical support for Windows workstations and servers

+ Work on both day-to-day implementation projects and professional services engagements

+ Collaborate directly with clients remotely and in person to ensure their requirements are effectively met

+ Responsibilities listed are not intended to be all-inclusive and may be modified as necessary

Experience you'll need to have:

+ 8+ years of experience in technical support or professional services within the fintech industry.

+ 5+ years of experience troubleshooting Windows, including workstations and servers

+ 5+ years of experience with Oracle and MS SQL Server databases

+ Experience with Fiserv DNA and WMF

+ Bachelor’s degree in business, computer science, or a related field, or an equivalent combination of education, work, and military experience

Experience that would be great to have:

+ Background in financial software, working directly with clients and internal project team members

+ SQL development experience

+ Knowledge of SSL protocols and their application in secure client-server communications

+ Experience with Nexus Evolution software, including its integration with core banking systems

How you’ll work:

+ This role requires being on-call during non-standard and/or overnight hours on a rotational basis.

+ Approximately 50% travel off-site or to other office locations is expected.

Benefits at Fiserv:

+ Fuel Your Life program to support your physical, financial, social, and emotional well-being

+ Paid holidays and generous time-away policies

+ No-cost mental health support through Employee Assistance Programs

+ Living Proof program to recognize your peers’ extra effort with points redeemable for rewards

+ Eight Employee Resource Groups to foster a collaborative culture and expand your network

+ Unparalleled professional growth with training, development, and internal mobility opportunities

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._

Thank you for considering employment with Fiserv. Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.