"Alerted.org

Department

Operations

Employment Type

Full Time

Location

Austin

Workplace Type

Fully remote

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Job Description

Eptura is seeking a **Sr. Revenue Operations Analyst** to support our **Channel Team** in driving operational excellence through data analysis, reporting, and process optimization. In this critical role, you will be responsible for **building, optimizing, and scaling** the operational infrastructure for our growing **channel partner ecosystem** . Reporting to the **Director of Revenue Operations** , you will ensure the **efficiency, effectiveness, and profitability** of our channel programs while supporting partners in driving **significant revenue growth** .

This is an exciting opportunity to have a **direct impact** on our **go-to-market strategy** by creating **seamless processes, leveraging technology** , and providing **data-driven insights** to our channel sales and leadership teams.

Responsibilities

+ **Channel Program Management & Process Optimization**

+ Design, implement, and refine **scalable operational processes** across all stages of the **partner lifecycle** —from recruitment and onboarding to engagement, performance management, and offboarding.

+ Develop and manage **channel policies, guidelines, and terms & conditions** to ensure clarity, consistency, and compliance.

+ Collaborate with **Channel Sales, Marketing, Legal, and Finance** to facilitate smooth execution of partner agreements, incentives, and co-marketing activities.

+ Identify and address **bottlenecks and inefficiencies** in existing channel operations, implementing **automation and process improvements** where needed.

+ Drive **continuous improvement initiatives** to enhance partner experience, **reduce administrative burden** , and accelerate **channel growth** .

+ **Data, Analytics & Reporting**

+ Establish **key performance indicators (KPIs)** for channel programs and develop **reporting dashboards** to track partner performance, pipeline, revenue contribution, and program effectiveness.

+ Provide **data-driven insights and recommendations** to channel sales leadership to optimize resource allocation and inform **strategic decisions** .

+ **System & Data Infrastructure Collaboration**

+ Administer and optimize our **Partner Relationship Management (PRM) system** .

+ Identify opportunities for **system improvements, data quality enhancements, and process automation** to streamline sales operations.

+ Participate in the **design, testing, and implementation** of new sales systems and functionality.

+ Ensure **data integrity and consistency** across all sales systems

+ **Go-To-Market Support**

+ Ensure partners have **access to the necessary tools, resources, and information** to successfully sell and support our products.

+ Act as the **central point of contact** for all channel operations inquiries, coordinating across internal teams to drive solutions.

+ Work closely with **Sales Operations, Marketing Operations, Finance, and Legal** to ensure seamless execution across all revenue-generating functions.

About You

+ **Experience** – **4+ years** in **Revenue Operations, Sales Operations, or Channel Operations** , preferably within a **B2B SaaS environment** .

+ **Process Optimization Skills** – Proven ability to **build and scale operational processes** for channel or partner programs.

+ **Analytical Strength** – Ability to **translate complex data into actionable insights** and strategic recommendations.

+ **Technical Proficiency** – Highly skilled in **CRM systems (Salesforce)** , including **report and dashboard creation** ; **PRM experience preferred** .

+ **Project Management Ability** – Strong skills in **managing multiple initiatives** while delivering results on time.

+ **Exceptional Communication** – Effective verbal and written communication, **collaborating with cross-functional stakeholders** at all levels.

Preferred Qualifications

+ Experience with **PRM systems** and **Salesforce** optimization.

+ Understanding of **partner incentive programs** and sales enablement.

+ Background in **process automation** to enhance operational efficiencies.

Benefits

+ Health, Dental, Vision & Pet Insurance

+ Dependent, Spousal and Domestic Partner coverage available

+ Up to $1000 Company HSA Contribution

+ Medical, Dependent Care and Limited FSA Accounts

+ Income Protection and Replacement - 100% Company Paid

+ Short Term Disability

+ Long Term Disability

+ Life Insurance

+ Employee Assistance Program

+ Flexible PTO

+ 401K with company match

Eptura Information

+ Follow us on Twitter | LinkedIn | Facebook | YouTube

+ Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

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