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About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

About the Department

Supplier Strategy & Operations leads the optimization of purchases across the Museum to sustain an environment of world-class strategic sourcing through an efficient Intake to Pay (I2P) process. This is accomplished by utilizing industry best practices, which manage risk and administer sourcing functionality to proactively direct buying activities and protect the interests of the Museum. Through this process, SSO:

+ leads The Met in embracing a culture where sourcing and negotiations are standardized across the organization, focusing on high profile, high impact projects in a strategic model;

+ facilitates the sourcing & RFP process, delivering information and efficiencies to stakeholders to enable smart decisions in the best interest of The Met’s mission;

+ is the Subject Matter Experts in all elements of strategic sourcing and supplier engagement;

+ oversees Supplier Relationship Management and Inclusion;

+ ensures our business processes are sustainable; and

+ manages risk and administers the right levels of control and efficiency.

+ The team manages key staff- and visitor-facing on site suppliers and supports their operation at the highest level, including Restaurants, Mailroom, Parking Garage and Coat Check suppliers.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

As the Supplier Operations Analyst, you will support the Senior Manager of Supplier & Restaurant Operations in collecting, tracking and reporting on supplier performance. You will track and coordinate departmental initiatives including RFP and sourcing events. You will organize, and maintain vendor documentation and coordinate vendor calendars, onboard/offboarding, inspections, licenses and renewals. You will provide administrative support in scheduling, documenting, and coordinating supplier operations logistics.

PRIMARY RESPONSIBILITIES & DUTIES:

Data, Reporting & Insights

+ Owns regular data collection and reporting (e.g., sourcing cycle times, supplier performance, restaurant P&Ls), enabling leadership to make informed decisions quickly.

+ Prepares dashboards, status updates, and presentations that translate operational activity into actionable insight.

+ Tracks key performance indicators across sourcing, supplier operations, and restaurant functions, ensuring accountability and performance transparency.

Project Coordination & Special Initiatives

+ Serves as project coordinator for cross-departmental initiatives, ensuring deliverables stay on track and dependencies are managed.

+ Supports RFP and sourcing events with timeline tracking, document management, and internal stakeholder coordination.

+ Play a key role in implementing new systems or processes by managing logistics, user onboarding, and issue resolution (examples: Donation Process, Union Mail Handling Processes

+ Draft & edit communications with marketing, when needed.

+ Supports Restaurant-related initiatives and sustainability efforts.

+ Ad hoc projects, as needed (sound panel movement, vending machines, secret shopper, etc.)

Vendor & Stakeholder Management

+ Maintain and organize supplier and stakeholder contact lists, communication logs, and contract milestone calendars, schedules, inspections, licenses and renewals.

+ Ensures supplier onboarding/offboarding processes are completed smoothly and documentation is centralized.

+ Act as first point of contact for internal and external vendors & stakeholders including restaurants, parking garage, etc.

Operational Efficiency & Support

+ Maintains and updates calendars, team schedules, and project trackers to keep cross-functional teams aligned and on time.

+ Coordinates agendas, meeting notes, internal communications, follow-ups, and meeting logistics to keep initiatives moving forward.

+ Procurement ambassador role: enter requisitions, provide receipts, reconcile match exceptions

+ Enter Jira tickets for loading dock booking, security escorts, design tasks, etc.

Administrative Backbone

+ Manages key documentation systems (e.g., contract databases, SOP libraries, compliance logs).

+ Supports department budgeting and expense tracking by working closely with AP and Finance.

+ Provides backup coverage or support during peak activity, absences, or special events (e.g., restaurant launches or sourcing deadlines).

REQUIREMENTS & QUALIFICATIONS:

+ Bachelor’s degree in Business, Finance, Hospitality or applicable experience required.

+ Postgraduate, professional accreditation and/or MBA is a plus.

+ Excellent excel skills to perform analysis (pivots, v-lookups, etc)

+ Attention to detail with high level of organization and prioritization in fast-paced environment

+ Customer service profile with patient and polite attentiveness to Museum staff

+ Clear communication skills, confident speaker

+ Problem solving skills and proactivity in issue resolution

+ Sourcing, operations and/or hospitality administration experience is a plus.

+ Knowledge of Workday is a plus.

COMPENSATION RANGE:

+ Pay Range: $85,000.00 - $90,000.00 / Annually

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Visa Sponsorship

Visa sponsorship is not available for this position.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

+ Medical, dental, vision and life insurance

+ 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match

+ Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays

+ Long-term disability coverage

+ Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)

+ Commuter benefits (pre-tax income for parking or mass transit expenses)

+ Free financial-planning services

+ Financial assistance for relevant coursework, seminars, and training programs

+ 25% discount for staff in Museum shops

+ A subsidized staff cafeteria

+ Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected] .

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.