• Association Operations Manager

    Smith Bucklin Corp (Washington, DC)


    Association Operations Manager

     

    Association Management Washington, D.C.

     

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    Description

    Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for anAssociationOperations Manager to join our Association Management Unit in our Washington D.C. office. The Operations Manager plays a significant role in the management of our client associations' programs and supports the association Executive Director in all areas of association management.

    What You Will Do:

    Oversee all client operations including:

    + Managing annual budget, quarterly financial reports, and periodic forecasts in collaboration with executive director

    + Drafting and maintaining critical governance documents

    + Organizing and facilitating in-person and virtual meetings

    + Serving as lead staff liaison for several strategic task forces

    + Serving as project manager and coordinating the work of client team members

    + Managing association membership recruitment and retention efforts; including overseeing the association management database

    + Coordinating client team support for association meetings, conferences and virtual events

    + Supervising operations coordinators and associates in support the delivery of association services and programs

    + Establishing and maintain a positive and respected working relationship between client volunteer leaders and the client HQ team

    + Managing ad hoc projects

     

    This Role Might Be for You If…

     

    + You, enjoy managing a varied portfolio of projects, are very organized and detail oriented, look for innovation and get energy from collaboration and teamwork

    + You have experience in prioritizing, delegating and managing projects from inception to completion

    + You possess strong leadership qualities and the ability to build strong relationships with internal and external partners

    + You demonstrate professional written and verbal communications skills

    + You have excellent time management and organizational skills

    + You possess a proactive approach to process improvement and have the ability to learn on the fly

    + You have a demonstrated ability to apply sound business judgment related to conflict resolution

    Basic Qualifications

    + Bachelor's degree from an accredited four-year institution or equivalent experience

    + 5-7 years of relevant professional experience, to include direct supervisory responsibilities

    + Experience with budgets, financial reports, AMS platforms

    + Demonstration of previous writing and editing experience

    + Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

    Preferred Qualifications

    + Prior experience with association and volunteer management is highly preferred

    + Database experience and website skills are preferred