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Fives North American Combustion, Inc. is hiring a permanent, full-time Quality Manager to join our team in Cleveland, OH.

Fives North American Combustion (HQ: Cleveland) is a dynamic subsidiary of the renowned Fives Group (HQ: Paris). Boasting over 100 years of groundbreaking contributions to industrial combustion, we stand at the forefront of thermal process engineering and manufacturing across the globe.

From designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Our fusion of innovative energy and expertise yields unparalleled technology, breakthrough products and performance-enhancing solutions.

Fueling our success is a firm belief in innovation through collaboration. At Fives, we are driven by a common calling, to prove that industry can do it! Join us as we work together to make industry an answer to technological, environmental, social, and economic challenges of our time and to make your career an adventure in shaping the future of industrial excellence.

At Fives, we all have a part to play in achieving our common mission. Your role will be:

+ Development and implementation of quality metrics, policies and procedures that ensure product quality

+ Maintains and improves product quality by completing product, company, system compliance and surveillance audits and investigating customer complaints

+ Lead customer/job specific quality requirements and communications

+ Prepare quality documents and reports to support customer needs and internal continuous improvement efforts

+ Provide leadership for employee relations through effective communications, coaching, training, and development

+ Provide leadership for problem solving and resolution that improve the company's business processes

+ Works directly with purchasing and procurement to establish supply chain requirements to ensure compliance of supplied materials

+ Ensure compliance with all government and industry standards/codes for product quality

+ Lead root cause investigations and corrective actions to resolve quality related concerns pertaining to non-conforming product

+ Monitor quality system trends using process control methodologies, improvement actions and ensure proper root cause analysis and countermeasures

+ Cooperates with Project Execution to ensure Project Quality requirements (ITP, quality documentation & specifications, etc.)

If this is you, come join us!

+ Knowledgeable in 6 sigma techniques and tools

+ Experience with implementing Lean Processes and Practices

+ Certified Welding Inspector & Non-Destructive Testing (NDT) Level II experience preferred

+ 5-8 years of quality/process management required in a ISO 9000/9001certified or compliant facility

+ Must have job shop knowledge including, but not limited to, machining, fabrication and assembly operations

+ Experience with supply chain quality management pertaining to gray and ductile iron casting processes, stainless and carbon steel fabrication processes preferred

+ Knowledge of internal and supply chain Corrective/Preventive Action (CAPA) processes and quality data management

+ Strong knowledge and use of computer applications including Microsoft Office

+ Ability to communicate and interact with personnel at all levels of the organization, as well as, with customers and supply chain

+ Bachelor's Degree in business, applied science, or engineering field required.

Benefits

+ Comprehensive benefits package featuring coverage for the majority of health insurance premiums, along with company-paid life insurance, short-term disability (STD), and long-term disability (LTD)

+ 401(k): 6% match and immediate vesting

+ Paid vacation, sick and volunteer time

+ 12 paid holidays

+ Parental leave

+ Tuition reimbursement

+ Training and development

+ Company social events

+ Work/life balance

+ … and more!

Why come to Fives North American Combustion?

We are visionaries, challengers, collaborators and relationship-builders. We are passionate and proud of our history, products and services. We take care of each other, our customers, and our communities simply because it is the right thing to do. Collectively, we solve problems for companies around the world and offer the highest quality products and services to make our customers and our workforce successful. Our team is made up of motivated, intelligent and engaged creators who work hard, play hard, and are committed to minimizing the environmental impact of fossil fuels.

Industry can do it with you!