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Clinic Administrator
- Access Dubuque (Dubuque, IA)
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Clinic Administrator
UnityPoint Health Finley Hospital
1 Positions
ID: 44960885
Posted On 09/08/2025
Job Overview
+ **Area of Interest:** Management
+ **FTE/Hours per pay period:** 1.0
+ **Department:** Urgent Care- Warren Plaza
+ **Shift:** Monday-Friday
+ **Job ID:** 170946
Overview
Clinic Administrator
Monday-Friday 8:00AM-5:00PM
Dubuque, IA
Full Time Benefits
The Clinic Administrator is responsible for the operational performance in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. Advises and seeks consent from the organization’s leadership team to coordinate and manage the activities in the clinic
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
+ Expect paid time off, parental leave, 401K matching and an employee recognition program.
+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Departmental Support
• Full authority over daily operations.
• Possess in–depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.
• Provide leadership within the clinic(s) they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.
• Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.
• Follow protocols and policies in decision making.
• Identify and resolve operational issues and day-to-day oversight and responsibility
• Seek guidance from director of clinic operations as needed.
Financial Management
• Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.
• Budget preparation and participate in annual budgeting process and budget development as directed.
• Review monthly financial statements.
Strategic Planning
• Be aware of what is happening in clinic/department and the organization by attending clinic/department and site lead meetings, reading emails and regularly checking information on the organization’s intranet site.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Implement and sustain UnityPoint Clinic strategic initiatives.
• Perform other duties as requested by the organizations management team and the providers to facilitate the smooth and effective operations of the office.
• Create a culture of innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the organization.
Relationship Building
• Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, team work and staff development.
• Act as a liaison between physicians/providers and the organization’s leadership team to achieve effective communication and optimal operational processes.
• Partnering with associate medical director and director on provider performance and talent management.
• Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.
• Responsible for follow-up with new providers and necessary paperwork has been completed prior to starting and working with the director as needed for assistance.
• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Consultant and final decision maker with respect to employee relations situations; informing and partnering with HR and director on high level employee situations.
• Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.
• Attend monthly staff meetings to support and provide insight and ensure proper follow-up as needed.
Compliance
• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
• Maintain regular and consistent attendance at work.
• Maintain compliance with Personnel policies and procedures.
• Monitor all environmental conditions in order to secure protected health information.
• Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.
Qualifications
Education
• Bachelor’s degree required OR a combination of education and experience.
Experience
• 2-3 years of leadership experience
• Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.
License(s)/Certification(s)
• Valid driver’s license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities
• Strong interpersonal skills.
• Strong computer skills.
• Strong supervisory and leadership skills.
• Strong verbal and written communication skills.
• Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise.
• Knowledge of personnel administration and patient relation principles.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures.
Primary Contact
13511
Michelle Pickel
HR Recruiter, HR
563-589-2608
Phone
Phone
Phone
Fax
Email
True
False
False
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Qualifications
Education
Bachelors
Company ID
168
Job REQ #
44960885
\# Positions
1
Start Date
20250908
End Date
20251011
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UnityPoint Health Finley Hospital
About the Company
A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL
UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.
At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:
* Foster Unity
* Own the Moment
* Champion Excellence
* Seize Opportunity
If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.
ABOUT OUR HOSPITAL
UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.
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