• Student Services Program Specialist

    University of Michigan (Ann Arbor, MI)


    Student Services Program Specialist

    How to Apply

    A cover letter and resume are required submissions for the hiring team to get a sense of your experience. In the cover letter, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

     

    For questions about this role or accommodation requests, contact [email protected] .

    Job Summary

    The Student Services Program Specialist will manage a broad range of project management responsibilities supporting major curricular initiatives within the Smucker-Wagstaff Academic Programs Center (SWAPC). You will act as the primary liaison between students and the Office of Financial Aid, oversee the transfer credit assessment process, and coordinate engagement with senior leadership and Stamps faculty. You will report to the Stamps School Registrar with additional administrative accountability to the Associate Dean for Academic Programs.

     

    This is a hybrid position based at our Ann Arbor campus, with a combination of on-site and remote work.

     

    Link to full job descriptionhere (https://drive.google.com/file/d/1kAIMv1LSHEClb-3g\_NsxwH4sarULqPNo/view) .

     

    Why Work at Michigan?

     

    In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

     

    + Generous time off

    + A retirement plan that provides two-for-one matching contributions with immediate vesting

    + Many choices for comprehensive health insurance

    + Life insurance

    + Long-term disability coverage

    + Flexible spending accounts for healthcare and dependent care expenses

    Responsibilities*

    Project Management

    + Lead logistical and operational management for initiatives such as Stamps Experience Expo, Integrative Project consultations, Sophomore Reviews, and future curricular programs.

    + Track timelines, organize resources, coordinate committees, and ensure follow-up on action items.

    Program Management

    + Coordinate communication, scheduling, agendas, and minutes for Undergraduate Program Committee and Smucker-Wagstaff Academic Programs Center (SWAPC) meetings.

    + Manage course proposals, InfoReady applications, and accreditation-related tasks.

    + Provide analysis, reporting, and summary data for internal and university-wide initiatives.

    Student Scholarship Management

    + Oversee the Administration of multiple scholarship programs, ensuring equitable distribution and alignment with donor/institutional goals.

    + Advise students on financial concerns and liaise with the Office of Financial Aid.

    + Recommend operational improvements, additional scholarship opportunities, and manage study abroad award processes.

    Transfer Credit Evaluation Management

    + Oversee the transfer credit evaluation process with faculty and the Stamps registrar.

    + Analyze policies and procedures, recommending improvements based on gap analysis and best practices.

    Required Qualifications*

    + Bachelor's degree or an equivalent combination of education and experience.

    + 3+ years of experience in student services, financial aid or registrar related activities.

    + Advanced proficiency using Google apps, Microsoft Office suite, and Adobe Acrobat.

    + Demonstrated experience applying project management practices to plan, execute, and deliver initiatives.

     

    Modes of Work

     

    Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

     

    Application Deadline

     

    Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

     

    U-M EEO Statement

     

    The University of Michigan is an equal employment opportunity employer.

     

    Job Detail

     

    Job Opening ID

     

    268582

     

    Working Title

     

    Student Services Program Specialist

     

    Job Title

     

    Student Affairs Program Spec

     

    Work Location

     

    Ann Arbor Campus

     

    Ann Arbor, MI

     

    Modes of Work

     

    Hybrid

     

    Full/Part Time

     

    Full-Time

     

    Regular/Temporary

     

    Regular

     

    FLSA Status

     

    Nonexempt

     

    Organizational Group

     

    School Art Design

     

    Department

     

    Stamps School of Art & Design

     

    Posting Begin/End Date

     

    9/11/2025 - 9/25/2025

     

    Salary

     

    $51,000.00 - $62,000.00

     

    Career Interest

     

    Academic & Student Services