• Sales Operations Director, Americas

    Evident Scientific (Boston, MA)


    Sales Operations Director, Americas

     

    Job ID #: 2141

     

    Company: Evident

     

    Posting Date: Sep 10, 2025

     

    Are you looking for a company that cares about people’s lives and health, including yours? At EVIDENT, we help make people’s lives healthier, safer and more fulfilling, every day.

     

    Let’s inspire healthier lives, together.

    Job Description

    The Americas Sales Operations Director will work closely with the global sales operations to lead and fulfill strategic sales operations functions for the region.

     

    S/he will be the partner and go-to person for Americas sales VP on key functions to

     

    drive revenue growth, improve operational efficiency, and enhance customer satisfaction. This role involves strategic planning, process improvement, and cross-functional collaboration to ensure the alignment of commercial activities with the company’s overall business objectives.

     

    In addition, this role will collaborate and leverage resources such as CRM Project Lead, Enablement Lead, Data Analytics team as well as other regional sales operational operations leaders for continuous improvement and ensure global alignment.

     

    The ideal candidate is a generalist with a GM mindset that can support and influence sales team to accelerate growth in the region.

    Job Duties

    + Oversee the sales operations team to enable efficient pipeline management, and deal closure.

    + Analyze sales performance metrics and provide actionable insights to improve productivity and profitability.

    + Design/improve sales incentives by leveraging sales performance insight to maximize revenue and market share.

    + Coach the regional sales team for better forecasting and pipeline management and provide process and standard work governance.

    + Own the budget planning process for Americas and ensure targets are effectively deployed and managed.

    + Optimize territory design to maximize the growth potential in different geographies across the region.

    + Manage the regional adoption of critical global process and standard work, while providing feedback to the global sales operation leader.

    + Partner with Americas sales VP to ensure the governance of critical operating structure such as regional sales operating and staff review, growth room etc.

    + Lead ad hoc global strategic projects and ensure critical milestones are aligned and achieved on time.

    + Collaborate with the CRM project leader to establish a standard structure and process for regional CRM change requests and ensure critical requests are being prioritized by the CRM architect team.

    + Manage commercial KPIs, ensure the readiness for review with regional and global sales leaders.

    + Coach sales team to solve business problems and ensure countermeasures are taken to address the problems effectively.

    + Champion continuous improvement through cross functional kaizens to enhance process & workflow efficiency and effectiveness.

    + Stay updated on customer insight and market trend to support strategic planning and Go-to-Market initiatives.

    + Stay current on industry best practices and technologies, explore, and propose technical solutions to continuously improve sales team’s productivity.

    Job Requirements

    + Bachelor’s degree in Science, Engineering, Business or a related field; MBA is a plus.

    + 10+ years of progressive and tangible experience in business process improvement, CRM management, sales, sales operations in life science and/or industrial businesses

    + Collaborative leadership, communication and influencing skills

    + Demonstrable success in leading cross-functional projects in a global environment.

    + Ability to manage multiple projects in a fast-paced, global environment with great attention to details

    + Proficient knowledge of process improvement, six sigma, and/or lean principles used in commercial environment

    + Strong knowledge in opportunity-quote-case business process in Salesforce with real-life experiences

    + Analytical mindset with a data-driven approach to decision-making

     

    \#LI-Hybrid

     

    _We realize work isn’t just a job to you._

     

    It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, parental and adoption leave, so you can be ready for where life can take you.

     

    For over 100 years as Olympus, we set the industry standard for optical precision in microscopy, helping the world see what was once out of view. Today, as Evident, we continue to help scientists, physicians, and engineers illuminate the unseen with advanced imaging solutions that combine renowned optics with cutting-edge digital innovation.

     

    Our life science portfolio supports research, clinical diagnostics, and education, offering a comprehensive range of imaging methods from essential brightfield and darkfield microscopy to advanced fluorescence, 4D analysis, and digital pathology. In industrial microscopy, we deliver precision and flexibility through laser scanning, digital, and semiconductor microscopes designed for tasks ranging from routine inspection to intricate quality control and manufacturing analysis.

     

    Whether advancing new therapies, ensuring product integrity, or exploring the unknown, Evident is defining a new era of discovery with easy-to-use tools that help unlock hidden answers and empower exciting new breakthroughs.

     

    Evident is headquartered in Tokyo and supported by R&D and manufacturing centers in Japan, the United States, Germany, and China, with operations and dedicated sales and service centers around the world. For more information, visit **EvidentScientific.com** .