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Working Title: Legal Operations Analyst

Job Class: Management Analyst 2

Agency: Human Services Dept

+ **Job ID** : 88813

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 09/10/2025

+ **Closing Date** : 09/23/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office

+ **Division/Unit** : Department of Human Services (DHS) / Office of Inspector General (OIG) Legal Operations

+ **Work Shift/Work Hours** : Day Shift / 8:00 a.m. - 4:30 p.m.

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_*This position is eligible for_** telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) **_for applicants who reside in Minnesota_** **_or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework._

This position exists to provide analysis, evaluation and optimization of organizational, technical and administrative processes of Legal Counsel’s Office. Under limited supervision, the incumbent will conduct continuous specialized studies and audits of division-level operational, technical and administrative activities, methods and procedures for the Office of Inspector General’s (OIG) Legal Counsel’s Office. In addition, the incumbent in this position is a Department of Human Services (DHS) SharePoint content strategist and site owner for Legal Counsel’s office. This means the incumbent collaborates with others in OIG and across the agency to establish implement and maintain standards that enforce consistent use of SharePoint in line with data security, retention, communication, and technology policies in line with agency-wide content governance.

Responsibilities include but are not limited to:

+ Implement new work methods and procedures for clearly defined problems in policy and procedures development/analysis.

+ Oversee staff onboarding, offboarding and orientation, work and information flow, and systems analysis/design.

+ Spearhead division wide technical projects.

+ Provide insight and analysis of the division’s budget.

+ Support and assist in the implementation of the SharePoint content strategy of OIG and provide leadership within Legal Counsel’s Office to operationalize strategies aimed at improving the overall use of technical collaboration tools across the agency.

+ Own process documentation and technical assistance guides for Legal’s use of Microsoft Dynamics CRM, SharePoint and other platforms and/or applications managed by Legal.

Minimum Qualifications

_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**_

One (1) year experience managing technical solutions in a professional environment; OR three (3) years advanced technical or paraprofessional experience managing technical solutions in a professional environment; OR

Bachelor’s degree or higher management information systems, computer science, information technology, business intelligence or related and two (2) years of advanced technical or paraprofessional experience managing technical solutions in a professional environment; AND

Experience must demonstrate the following:

+ Perform technical and user support activities in SharePoint.

+ Assist in establishing project plans including goals, timelines and milestones for IT related projects.

+ Experience documenting and reporting project status(es) and result(s).

+ Demonstrated technical problem-solving skills.

+ Knowledge and experience with Microsoft Suite (Word, SharePoint, OneDrive, Outlook, etc.).

+ Ability to communicate technical projects, processes, and solutions to individuals with limited technical knowledge.

Preferred Qualifications

+ Experience with process improvement/continuous improvement methodology (Lean and Six Sigma).

+ Excellent time-management skills (setting priorities, multi-tasking, etc.).

+ Maintain broad knowledge related to all legal units housed within Office of Inspector General (Background Studies, Licensing, PIOD), to properly delegate and distribute mail and email communications, maintain process documentation, and ensure adequate onboarding training materials are available.

+ Convert datatomeaningfulinformationfordecisionmakers.

+ Collect analyze,andsynthesizedatatosolvenon-recurringproblems.

+ Possess high standards for accuracy of work and must be able to work independently.

+ Excellent use of grammar and syntax and must be able to convey legal and procedural information clearly and concisely with a minimum of oversight.

+ Providingexceptionalcustomerservice.

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:

+ Criminal background check

+ Reference check

+ Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.