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Job Overview

We are seeking a Rehabilitation Assistant (RA) to support our M Health Fairview Lakes Medical Center Rehab Clinics!

This is a casual position and excellent opportunity to gain operational experience if you are pursuing a career in rehabilitation, or if you have curiosity and want to learn more about the field. The RA is an essential team member supporting customer service and business operations. Through collaboration, we support the delivery of services to patients receiving outpatient physical therapy, occupational therapy, speech therapy, edema services and cardiopulmonary rehabilitation.

This position will give you experience with a check-in desk, a call center for appointments, following up on insurance related questions or order requests, facilitating correspondence to medical professionals, handling queues for regulatory related forms, supporting supply management and cleaning department equipment.

+ Flexibility to work at various M Health Fairview Lakes Rehab locations including; Wyoming, North Branch, and Chisago.

+ Schedule: casual position - willing to pick up shifts, pending availability and department needs. Shifts vary from 8 hours to 10 hours.

+ Excellent opportunity to gain operational experience if you are pursuing a career in rehabilitation!

Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.

As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab’s continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year.

The Rehab Assistant performs clerical work for the Rehabilitation Services department. This includes, but is not limited to, answering telephones, faxing, scheduling, greeting, arriving and registering patients, obtaining demographic information, insurance verification, chart preparation and filling and verification of daily charge sheets, data entry of medical information.

Maintains and orders supplies for patient care and office using the established systems, and facilitates department cleanliness.

Performs routine cleaning of the department in setting up patient’s arrival and cleaning areas after treatment, stocking supplies.

Provides excellent customer service by communicating effectively and respectfully with patients, families, visitors, physicians, community, referral sources and Rehabilitation Services team.

Demonstrates strong patient focus and gives positive representation of the Rehabilitation department to other departments and customers.

Offers ideas to improve systems’ efficiency, cut costs, increase quality and productivity, improve communication, and be an active member of a process improvement team.

Required

One year medical office experience

Preferred

High School diploma or equivalent

One year hospital or clinic front office experience with electronic scheduling, registration and Microsoft Office and Outlook

Certified Nursing Assistant

Benefit Overview

Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages.

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status