"Alerted.org

Job Summary

Join us in transforming healthcare through technology.

We’re looking for a passionate and experienced AI Technical Product Manager (TPM) to lead the development of innovative, data-driven products that improve patient care, streamline operations, and elevate the healthcare experience.

Schedule: 8:00AM – 5:00PM

Department: Institute for Innovation and AI

What You’ll Do

+ Lead cross-functional teams to deliver impactful digital health solutions—from concept to launch.

+ Define and execute product strategies using data, customer insights, and market trends.

+ Collaborate with clinicians, engineers, architects, and cybersecurity experts to solve real-world healthcare challenges.

+ Drive product discovery, rapid prototyping, and iterative development to deliver measurable outcomes.

+ Champion security best practices and ensure compliance throughout the product lifecycle.

+ Foster a culture of innovation, continuous improvement, and servant leadership.

What You Bring

+ Proven experience as a Technical Product Manager, ideally in healthcare or AI-driven environments.

+ Strong understanding of digital health, patient experience, and healthcare operations.

+ Expertise in product lifecycle management, agile methodologies, and data-informed decision-making.

+ Ability to lead without authority, influence stakeholders, and inspire cross-functional teams.

+ Experience launching Beta and v1 products with a focus on speed, learning, and impact.

+ Familiarity with cloud technologies, cybersecurity principles, and regulatory environments.

Why Join Us?

+ Be part of a mission-driven team revolutionizing healthcare.

+ Work on meaningful products that improve lives.

+ Collaborate with top talent in a supportive, innovative environment.

+ Enjoy competitive compensation, benefits, and growth opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred. Related field. Will accept five (5) year's of experience in lieu of bachelor's degree

+ Experience: Minimum two years Technology Product Management. Will accept minimum of five (5) years' of experience in lieu of bachelor's degree, required. One year Healthcare or related field, preferred.

+ Additional Skills (required):

+ Product Lifecycle Experience: Full Product Development Lifecycle experience is required, including the ability to share specific examples of how experience supported but not limited to, the following:worked with customers and dove deep with data to understand customer problems and business opportunities; defined the product strategy that solved customer needs; prototyped or experimented to learn, address risks, verify assumptions, and obtain early customer feedback; prioritized and launched products that targeted specific outcomes; measured product performance against target outcomes, and made needed adjustments in follow-on iterations. • Product Skills & Successes: Provide examples that demonstrate TPM Sr level work, such as:Products shipped: Who it’s for (customers/users/personas) What it does (features/capabilities) Why it matters (value/what problem it solves) • Outcomes delivered:How many users impacted / How and how much impact What new capabilities enabled / What new value created that didn’t exist before What metrics moved the needle on (e.g., usage up XX%; adoption up YY%; conversions up ZZ%; time/steps saved by QQ%; etc.) • Product Decisions:Examples of customer input and feedback via XYZ methods Examples of strong command of the market and investment recommendations via… How prioritized roadmap/features/tradeoffs by… How justified/defended decisions with… • How inspired and led the Product Team:Example of Product “North Star” by… How incorporated the ideas and expertise of key stakeholders by… How understood team member challenges and cleared roadblocks by… How painted a clear picture of what success looks like via… How ensured team was on-track and/or made adjustments by… • Technical Experience: Proven experience delivering cloud-native technology products such as APIs, microservices, ML/AI-driven workflows, personalization or recommendation engines, big data pipelines, everything-as-code, everything-as-a-service, etc. is essential. Extensive mobile or web application product development is also relevant. Solid familiarity with modern security best practices. Experience using product telemetry and observability.

+ Additional Skills (preferred):

+ Technical Product Manager Sr responsibilities include: • Lead Product Discovery – Own and drive the customer Working Backwards process, product design tenets, short- and long-term objectives, and product discovery artifacts (e.g., vision, strategy, problem/opportunity statement, addressable market, target outcomes, success metrics, target capabilities, and high-level feature requirements), including customer and market feedback, competitive analysis, and business metrics to inform direction. • Lead Product Vision – Including all aspects of the product strategy, investments, innovation, experimentation, and commercialization. • Lead Product Planning & Development – Including which customer goals and target outcomes are included in a given product release (i.e., for the Minimum Lovable Product, and then Releases thereafter), expected capacity projections and SLOs/SLAs, pricing or chargeback models, and cross-functional dependencies. Own product development prioritization. • Lead Collaboration with Development & Technical Teams – Including incorporation of engineering innovations and opportunities, helping the technical team make tradeoffs based on product objectives and target outcomes, providing QA/testing verification and final feature sign-off, and confirming launch readiness of each product release. • Lead Product Launch – Own each product launch plan including what value is being delivered in a given product release, for who, when, and why. Own customer- and stakeholder-messaging, ensure customer and operational readiness, and coordinate the successful release of the product and all supporting teams, processes, and services. • Lead Product Operations – Including monitoring and response to product performance metrics, customer feedback, continuous improvement needs, and business growth. • Lead Product Performance & Business Reporting – Track product adoption, usage, and performance on a daily basis. Own publishing and team reviews of product performance reports on a weekly basis. Lead monthly, quarterly, and annual reviews with stakeholders.

Job Opening ID

93592