"Alerted.org

Job Summary

The Manager of Internal Communication leads internal communication strategy for a group of Novant Health hospitals. Develops employee communication plans that achieve hospital goals while also supporting corporate goals. Formalizes best practices and coordinates communication/employee engagement events- employee forums, employee activities team, monthly leader meetings, employee advisory board. The Manager of Internal Communication provides leadership in achieving ongoing quality, productivity and efficiency in the department. The Manager coordinates communication activities that are system-wide projects, focusing mainly on culture, patient quality and safety, employee communication and internal issues management. The manager uses available allocated financial and personnel resources to support communications priorities established by corporate leadership and reflected in Novant Health strategic objectives. Communication audiences include Novant Health corporate and market/facility leadership, employees, physicians, Novant trustees, and regional hospitals and health systems throughout the Novant Health footprint.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Let Novant Health be the destination for your professional growth.

Fostering a culture of belonging for our team members has always been central to who we are.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: 4 Year / Bachelors Degree, required. A bachelor’s degree in journalism, mass communications or a related field, required.

+ Experience:

+ Five or more years as seasoned corporate communications professional with both internal communications and PR/media relations experience, required.

+ Supervisory experience, preferred.

+ Additional Skills Required: Ability to cultivate trust and relationships among hospital leaders and employees plus local media. Ability to juggle many projects and deadlines while keeping focused on overall strategy and goals. Excellent writer with media relations experience. Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility, such as PowerPoint, Word, Excel, Marketing Central; equipment used in performing assigned duties including new social media and technology such as Flip video; application of safety and infection control policies and procedures; skills in negotiating and consensus building; understanding of budgeting and purchasing processes; team-building, conflict management and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations; exceptional writing skills and knowledge of print and publications.

Job Opening ID

113750