"Alerted.org

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Chief of Staff (CoS) for the VP Enterprise Strategic Operations & Transformation Office at Lumen is a strategic role to enable the execution of our projects and programs and to help shape strategic initiatives through thought leadership, communication, and flexibility. This role is stepping-stone into more senior roles at Lumen for strategic.

This role is both strategic and critical to the systematic operating function of the Lumen Enterprise Strategy, transformation and Operations leadership team and will handle day-to-day activities to allow the VP to focus on our business.

The Main Responsibilities

+ Be a thought partner to the VP and help drive execution across the organization

+ Define and execute direct and extended staff meeting agendas.  This includes cadence of town halls, all hands meetings, management meetings, 1 on 1 reviews, and operation reviews.

+ Ensure Executive is thoroughly prepared for all external and large internal meetings; manage necessary prep calls, ensure prep information is consolidated into a digestible format, etc.

+ Partner with HR on people planning (work force planning, location strategy, org structure management, and people metrics)

+ Coordinate and manage organizational goals & objectives

+ Coordinate employee recognition and culture efforts in partnership with HR

+ Partner cross functionally to improve the employee experience

+ Manage internal communications strategy (intra-org and on behalf of the org – partnering with the Communications team)

+ Prepare Executive and External presentations (e.g., Board meetings) through coordination with stakeholders (incl. maintaining presentation up to date)

+ Partner with Executive Assistant to coordinate Executive’s time aligned to internal and external priorities

What We Look For in a Candidate

+ The ideal candidate will have 8-10 years of relevant experience and 3+ years’ experience at manager level within Project or Program Management

+ Bachelors or equivalent degree in technology related field

+ Proven track record of success in an operational role where executive priorities are translated into actionable plans that can be tracked.

+ Executive presence and excellent communication skills

+ Ability to navigate complex stakeholder management situations

+ Attention to detail across a broad range of contexts and topics

+ Advanced PowerPoint, Excel and Word skills

+ Experience with Business Operations and Planning and Business Transformation

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges

$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-Remote

Requisition #: 339659

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/20/2025