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Hospitality Supervisor
- HCA Healthcare (Charleston, SC)
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Description
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Hospitality Supervisor with Live Oak Mental Health and Wellness Center you can be a part of an organization that is devoted to giving back!
Benefits
Live Oak Mental Health and Wellness Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
_Note: Eligibility for benefits may vary by location._
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Live Oak Mental Health and Wellness Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Hospitality Supervisor to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
Quality Evaluates existing systems and processes, initiates change and improvements, and makes suggestions to Manager
• Demonstrates knowledge and ensures compliance with all current policies, procedures and regulatory standards (TJC, OSHA, EEOC and others) within all Environmental Services areas
• Consistently demonstrates the organization's commitment for and adherence to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan and established policies and procedures
• Supervises the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department Specialty-Specific
Responsibilities
• Leads and supervises the daily operations of the Environmental Services Department assigned areas encompassing but not limited to all patient and non-patient areas of assigned square footage
• Provides support for the preparation of department records as well as recurring and special reports and analyses indicating bed management turnaround times and so forth as required/requested Service
• Assumes responsibility for promoting consistent, positive patient interactions in an effort to meet or exceed HCAHPS goals
• Maintains a patient-first philosophy and engages in service recovery when necessary
• Supports the development and implementation of strategies to elevate the patient experience
• Supervises the effective operation of assigned Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising assigned functions of the department
People
• Supports full and timely compliance with staff development to include training and education, competency assessment and performance reviews, as assigned
• Provides for a well-trained and competent staff through supervision and coordination in relation to all departmental activities, as assigned
• Utilizes leadership responsibilities in supervising the environmental services staff, as assigned
• Achieves Employee Engagement goals and objectives
• Responsible for assigned staff performance and the accomplishment of departmental responsibilities in accord with corporate, hospital, department and safety policies and procedures to meet both company and regulatory requirements.
Growth
• Provides for new and innovative services and systems through up-to-date information about new high-quality products, safety equipment and time saving methods
Finance
• Monitors the purchase of chemical supplies, equipment, linen and other supplies to meet the needs of assigned hospital and hospital/department campus
• Enforces department productivity to assigned goals and objectives to maximize operational efficiency, optimum use of resources and cost minimization
• Monitors costs to achieve Net Spend per APD goals and objectives
• Supervises and maximize the compliance of HealthTrust contracted vendors
Other
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
What qualifications you will need:
+ High School Graduate / GED
**Live Oak Mental Health and Wellness Center** , is a part of Trident Health. We give inpatient stabilization treatment to patients who seek treatment for acute psychiatric symptoms which cannot be addressed on an outpatient basis. Common disorders of patients treated in this program include but are not limited to: major depressive disorder, schizoaffective disorder, schizophrenia, bipolar disorder, adjustment disorders, post-traumatic stress disorder, impulse control disorder and a variety of co-morbid personality disorders. Our patient population is both adult and adolescent. We offer 24 hour availability of a full range of services. We have the capability to institute rapid lifesaving interventions. Our physician availability is 24 hours a day to institute needed modification to the treatment plan. Psychiatrist involved in the direction and management of the treatment program. Round the clock skilled nursing care implementing the treatment plan and providing monitoring and assessment of the patient's condition and response to treatment.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Hospitality Supervisor opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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