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Description

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Vendor Relationship AnalystHCA Healthcare

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a Vendor Relationship Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Job Summary: Primary Purpose of the job

The Vendor Relationship Analyst supports execution of the ITG Outsourcing strategy by owning the day-to-day coordination of labor vendors across one or more business units (such as Parallon, HealthTrust, DT&I) and capability domains including Application Development, Support, Data/AI-ML, and Product Engineering.

This role ensures operational alignment between vendor delivery teams and HCA stakeholders, driving accuracy in intake processes, documentation, and tracking of vendor performance. The Vendor Relationship Analyst works on ServiceNow-based requisition workflows, contract documentation, and vendor communications while ensuring adherence to governance processes.

This role works under the direction of the Program Director and collaborates with HealthTrust Workforce Solutions (HWS)—HCA’s VMS partner—to ensure intake, compliance, and operational governance activities are effectively executed.

The position requires strong attention to detail, coordination skills, and the ability to work across multiple systems and teams in parallel, including vendor partners, HWS, business owners, project managers, procurement, and legal teams. Proficiency in Microsoft Excel and the ability to learn enterprise tools (e.g., SharePoint, Conga, WF2.0) is required. Familiarity with sourcing processes and healthcare IT delivery environments is preferred.

Responsibilities:

Vendor Coordination and Relationship Support

Serve as the daily point of contact for assigned vendor delivery teams and HCA business unit stakeholders. Track delivery progress, escalate issues, maintain documentation, and ensure smooth communication across all stakeholders involved in vendor-supported work.

Intake and ServiceNow Workflow Management

Initiate, track, and manage ServiceNow-based requisitions and approvals related to vendor labor. Ensure correct routing and documentation through the intake process. Collaborate with HWS and business requestors to resolve workflow issues and ensure timely processing.

Contract Administration Support

Support the creation, routing, and maintenance of SOWs, renewals, and amendments in collaboration with the Program director, procurement, and legal teams. Ensure contract documentation is accurate, timely, and compliant with HCA standards.

Vendor Performance and Compliance Tracking

Assist in monitoring vendor delivery performance against agreed metrics. Collect updates, participate in vendor meetings, and ensure documentation and compliance artifacts are maintained in governance records.

Tool and Documentation Management

Use internal tools (e.g., SharePoint, Conga, WF2.0) to organize vendor records, workflows, and contract documentation. Ensure audit-readiness by maintaining version control and accurate metadata for vendor files.

Cross-Functional Collaboration and Communication

Coordinate with internal HCA teams, vendor contacts, and HWS partners to ensure clear and timely communication. Help resolve issues, support internal stakeholder questions, and maintain vendor engagement consistency.

Process Feedback and Knowledge Sharing

Provide input to improve vendor engagement workflows, intake processes, and documentation standards. Support training or information sessions led by the manager and share best practices with peers and business partners.

EDUCATION

Bachelor’s degree required

EXPERIENCE

Qualified candidates must have 5+ years of relevant work experience required

Other Qualifications:

This position requires superior judgment, high ethical standards and a strong attention to detail. Must have the ability to work effectively and efficiently on multiple tasks in parallel, while meeting deadlines and maintaining high quality standards.

Advanced knowledge and understanding of reporting and analytics tools and methodologies is required. Must be comfortable with Microsoft Office products and able to learn and utilize new technology resources as required.

This job is a largely sedentary role operating in a typical office setting, routinely using standard office equipment such as computers and phones and requiring speaking, hearing, fine motor dexterity.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Vendor Relationship Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.