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Summary The James J. Peters VA Medical Center is currently recruiting for one Health Technician for the Dermatology Service. The Health Technician (Medical Assistant) works under the direction of the Dermatology staff physicians reports to the Chief of Dermatology. The Health Technician (MA) requires a general review of their work by the MD for appropriateness and conformity with license, policies, and procedures. Responsibilities Administrative Responsibilities The MA performs all medical clerical operations related to the practice, including, Registration, Encounter forms, and Means Test, Completes prosthetics orders, supply requisitions, and work orders: sets clinic up for the next day: retrieves medical profiles and laboratory results as needed. The incumbent must have the ability to effectively communicate orally and in writing when rendering services to customers from diversified backgrounds in order to obtain and receive sensitive information in a professional manner, such as family income, medical history, and insurance information from the interviewee. Investigates problems related to patient care and services, reporting all unusual circumstances to the Supervisor/Designee so that management may be kept abreast of events. Effectively responds to telephone and personal inquires regarding customers' benefits and location of services available at the Medical Center. SCHEDULER'S STATEMENT: incumbent possess the scheduling option in Veterans Health Information System and Technology Architecture (VISTA). Incumbents uses the scheduling options to schedule outpatient clinic appointments or uses the scheduling option for an administrative function (close encounters: no-shows), when scheduling clinic appointments, the incumbent uses established business rules to schedule appointments for veterans. This includes clinic visits and/or consultations and recall remainders. Incumbent complies with the mandatory training requirements for the outpatient scheduling process. If timely scheduling cannot be accomplished, the Supervisor is informed. Accurately and completely reviews military or sharing documents to make eligibility determinations for treatment, beneficiary travel and/or transportation reimbursement. Clinical Responsibilities Escorts patients to exam rooms, prepares patient for examination, prepares patients for surgery, prepares patients for examination, prepares patients for surgery, prepares documents needed for signature for procedures, photographs. Assists physicians in the performance of surgical procedures such as wound debridement, skin biopsy, laser treatments, tattoo removal, removal of skin cancers, excision biopsies, dermabrasions, electrodissection and curettage, and chemical peels. Familiarizes the patient with the procedure, including positioning, draping, prepping and sterilization of area. Performs venipuncture including proper collecting, labeling, handling; and delivering of blood specimens to the laboratory. Lays out the surgical instruments and materials required by the physician and insures that the necessary instruments and materials are available when needed. Customer Service Responsibility Employee strives to meet the needs of customers while supporting VA Missions: Communicates and treats customers in a courteous, tactful, and respectful manner Provides the customer information according to established policies and procedures. Handles conflict and problems relating to the customer in a constructive and appropriate manner. Environmental Management Responsibilities Maintains the general cleanliness, neatness and safety of patients' immediate area. Observes the practice area for safety hazards. Demonstrates or states understanding of standard precautions appropriate for the assigned position and environment in which it is located. All employees shall possess the knowledge and skills required to effectively implement the GEMS. Other Responsibilities The MA participates in all unit and interdisciplinary meets. Complies with all OSHA safety and fire prevention rules and regulations, using protective equipment when required and provided. Promptly reports all accidents and notifies supervision of any unsafe or unhealthful conditions in the workplace. Attends scheduled training sessions and participates in facility or service level safety programs as directed by supervisor. Knows fire drill and emergency plans for work area, including the location of all emergency fire equipment. Initiates appropriate procedures in emergency situations, e.g., CPR and/or clearing an obstructed airway. Carries out all other duties as assigned, normally of a related nature. Work Schedule: Monday - Friday 8am to 4:30pm Compressed/Flexible: Not available Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD51740A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2025. You may qualify based on your experience and/or education s described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have . OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information "Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act." Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.