• Customer Service Rep - Quoting Team

    Parker Hannifin Corporation (Woburn, MA)


    Customer Service Rep - Quoting Team

     

    Location : Woburn, MA, United States

     

    Job Family : Professional - Entry

     

    Job Type : Regular

     

    Posted : Sep 11, 2025

     

    Job ID : 59422

     

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    Job Description

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    Parker Chomerics, a Fortune 250 company, is solving the world’s greatest engineering challenges and driving the future of electronics technology. Parker Chomerics is a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics.

     

    Building on 100 years in business, we strive to balance evolving our business while strengthening the communities we operate in and prioritizing our employees’ well-being. We are committed to maintaining an inclusive, caring, and friendly work environment, and we support career advancement through continued education, skill development, and regional and global advancement opportunities. If you’re looking for a fast-paced, collaborative environment where you can be at the cutting edge of engineering solutions, we can’t wait to meet you!

     

    Reporting to the Customer Service Manager, you will be responsible for creating, managing, and following up on customer quotations and proposals. In this dynamic role you will work closely with Cost Engineering, and Pricing Analysts to ensure the accuracy and timeliness of quotations. This is an excellent entry level job to learn about different business units, products, and Parker culture. At Parker, you will cultivate a strong culture by participating in High Performance Teams and operating in a LEAN environment.

     

    • Prepare, manage, and follow up on customer quotations and proposals promptly.

    • Perform detailed contract review ensuring understanding of customer requirements before providing quotations.

    • Interacting with customers & business team members in person, online and over the phone.

    • Maintain accurate records of all quotation documents and customer interactions in the company's CRM system.

    • Regularly update the quotation database and ensure all information is up-to-date and accurate.

    • Provide administrative support to the customer service/ sales team and other departments as required.

    • Ensure compliance with company policies and procedures in all quotation processes.

    • U.S. Citizenship or have U.S. Permanent Resident Status required.

    • GED or High School Diploma required.

    • 0-1+ years of customer service and problem-solving skills preferred.

    • Ability to work independently and within a team to multitask and meet deadlines.

    • Ability to perform basic math, reading, writing and computer skills such as basic addition, subtraction, multiplication and use of Microsoft Office Suite.

    • Must demonstrate effective organizational and verbal/written English communication skills.

    • Ability to work in a repetitive motion in an office environment at a computer.

     

    Competitive Compensation

     

    + Pay Range: $21.69/hr to $36.15/hr

    + Participation in Annual Incentive Program

     

    Benefit & Retirement Plans

    Parker offers competitive benefit programs, including:

    + Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

    + 401(k) Plan with company matching contributions at 100% of the first 5% of pay.

    + Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.

    + Career development and tuition reimbursement.

    + Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.

    + Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.

    + Paid Time Off and Company-Paid Holidays.

     

    Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

     

    (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

     

    If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission (https://www.eeoc.gov/employees-job-applicants)

    Drug-Free Workplace

    In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.