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Executive Assistant I

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Executive Assistant I

Salary

$43,738.00 - $76,542.00 Annually

Location

Nash County, NC

Job Type

Permanent Full-Time

Job Number

25-10343

Department

Dept of Transportation

Division

Division of Motor Vehicles

Opening Date

09/04/2025

Closing Date

9/16/2025 11:59 PM Eastern

Job Class Title

Executive Assistant I

Position Number

60030540

Salary Grade

NC11

+ Description

+ Benefits

+ Questions

Description of Work

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

The Executive Assistant supports the Chief Operating Officer (COO) of the Division of Motor Vehicles by managing a wide range of administrative and communication tasks. This role involves frequent interaction with the public through phone, email, mail, and in-person inquiries related to DMV services.

Key responsibilities include:

+ Overseeing DMV customer service administration to ensure efficient and effective support.

+ Managing and coordinating all communications on behalf of the COO.

+ Organizing the COO’s office operations and providing general administrative support.

+ Scheduling meetings and managing contacts, including requesting information for the COO and DMV customers.

+ Drafting letters, memos, and developing tracking tools for the DMV Commissioners Office and the COO.

+ Creating and maintaining confidential filing systems, which may contain sensitive materials such as memos, meeting notes, agendas, and investigative reports.

+ Assisting with confidential personnel matters, processing travel reimbursements, and handling daily office requirements.

This position reports directly to the Chief Operating Officer of the Division of Motor Vehicles.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants that demonstrates the following:

+ Knowledge of the principles and practices of business administration as applied to government programs.

+ Knowledge of office procedures, practices and equipment.

+ Demonstrated ability to initiate and implement administrative programs and procedures, and to evaluate their effectiveness.

+ Experience exercising judgement and discretion in establishing, applying and interpreting a wide range of administrative policies and procedures.

+ Experience establishing and maintaining effective working relationships with agency personnel, officials, and the public.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree, preferably in business administration or a related discipline from an appropriately accredited institution; or

Associate’s degree in secretarial science, business administration, or a related discipline from an appropriately accredited institution and two years of progressively responsible administrative/office management experience; or

High school or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

Jacqueline Carney (919) 615-7231

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes your level of knowledge of the principles and practices of business administration as applied to government programs?

+ None

+ Basic

+ Intermediate

+ Thorough

04

Explain how you have knowledge of the principles and practices of business administration as applied to government programs.

05

Which of the following best describes your level of knowledge of office procedures, practices and equipment?

+ None

+ Basic

+ Intermediate

+ Thorough

06

Explain how you have knowledge of office procedures, practices and equipment.

07

Which of the following best describes the level of ability you have demonstrated initiating and implementing administrative programs and procedures, and to evaluate their effectiveness?

+ None

+ Basic

+ Intermediate

+ Thorough

08

Explain how you have demonstrated you have the ability to initiate and implement administrative programs and procedures, and to evaluate their effectiveness.

09

Which of the following best describes your level of experience exercising judgement and discretion in establishing, applying and interpreting a wide range of administrative policies and procedures?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

10

Explain how you have experience exercising judgement and discretion in establishing, applying and interpreting a wide range of administrative policies and procedures.

11

Which of the following best describes your level of experience establishing and maintaining effective working relationships with agency personnel, officials, and the public?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

12

Explain how you have experience establishing and maintaining effective working relationships with agency personnel, officials, and the public.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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