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IMAP Responder I

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IMAP Responder I

Salary

$32,639.00 - $57,117.00 Annually

Location

Haywood County, NC

Job Type

Permanent Full-Time

Job Number

25-10545

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

09/05/2025

Closing Date

9/15/2025 11:59 PM Eastern

Job Class Title

Transportation Worker II

Position Number

60023641

Salary Grade

NC05

+ Description

+ Benefits

+ Questions

Description of Work

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Salary Grade: NC05 Salary Range: $32,639.00 - $57,117.00

This position will be staffed as an Incident Management Assistance Patrol (IMAP) Responder I in the Division 14 IMAP Unit. The work will involve operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, and performing routine motorist assistance duties and debris removal to facilitate traffic flow and minimize congestion. This position also is responsible for communicating via two-way radio with the TMC dispatch as well as other first responder agencies for appropriate coordination as needed. Employees in this class do not supervise but can function as lead workers and/or provide on-the- job training. Additionally, Employees will need to successfully pass both classroom training related to safety, IMAP and traffic management operations and a field assessment review.

This role requires the ability to work independently, think critically, prioritize and control situations, and make decisions quickly under extreme pressure or in a hazardous environment.

This role requires the ability to perform routine tasks, to move or lift heavy objects, to work in a variety of weather conditions, including rain, snow, heat, and ice, and to apply all computer applications required to perform the job, including Computer Aided Dispatch (CAD), SAP (timesheets), Outlook (email), Excel (spreadsheets), Word, and any other laptop applications as necessary (incident reports, logs). In addition, the responder must have the ability to maintain basic first aid and CPR training, to work outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours, and to skillfully maneuver IMAP vehicle in all weather and traffic conditions while communicating with other units and response partners.

This role requires the ability to be agile enough to respond and move quickly around fast-moving vehicles unassisted, to lift at least 50 pounds unassisted, to walk long distance multiples times throughout the day, and to change a tire unassisted.

Related experience will be given for experience in the following areas which is document on the application: a) emergency response work; b) medical services; c) protective services in law enforcement/fire/inspection/arson/correctional/security; d) highway/bridge maintenance or construction; e) automotive/maintenance, towing industry, and/or repair. Related experience will be given for experience in the following areas which is document on the application: a) emergency response work; b) medical services; c) protective services in law enforcement/fire/inspection/arson/correctional/security; d) highway/bridge maintenance or construction; e) automotive/maintenance, towing industry, and/or repair.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants with the following:

+ Working knowledge of fire safety (including the ability to operate a fire extinguisher)

+ Experience in minor mechanical repairs

+ Demonstrated ability to operate a utility truck with winch, traffic control devices

+ Knowledge of two-way radio systems and phone communications

+ Knowledge of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions

Additional Expectations:

Employees will need to successfully pass both classroom training related to safety, IMAP, and traffic management operations and a field assessment review.

•The successful applicant must hold and keep current CPR Certification within 6 months of employment

•The successful applicant must hold and keep current NCDOT IMAP Certification within 6 months of employment

Ability to work independently, think critically, make decisions under extreme pressure or in a hazardous environment. Working knowledge of fire safety, small hand tools, minor mechanical repairs, traffic control devices, two-way radio systems, dynamics of traffic control implementation. Ability to operate and maintain an IMAP truck. Ability to maintain basic first aid and CPR training.

Ability to communicate with other units and response partners. Requires strong communication skills and aptitude for training incoming responders.

All members shall maintain a neat, well-groomed appearance while on duty. Attention to personal hygiene is a requisite when in uniform. These procedures, regulations and policies are intended to promote the professional image expected by the department and to encourage good health for consistently optimum job performance while increasing public confidence.

Safety toe shoes required. The selected applicant will be required to legally operate a motor vehicle.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development diploma and three years of experience operating equipment directly related to the field of specialization; or equivalent combination of education and experience.

Supplemental and Contact Information

Trudy Wood 828-586-6018

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.

+ Yes

+ No

02

Applicant must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes your level of working knowledge of fire safety (including the ability to operate a fire extinguisher)?

+ None

+ Basic

+ Intermediate

+ Thorough

04

Explain how you have knowledge of fire safety (including the ability to operate a fire extinguisher).

05

Which of the following best describes your level of experience in minor mechanical repairs?

+ None

+ Less than 1 Year

+ 1 - 2 Years

+ 2 - 3 Years

+ 3 or More Years

06

Explain how you have experience in minor mechanical repairs.

07

Which best describes your demonstrated ability to operate a utility truck with winch, traffic control devices?

+ None

+ Limited

+ Intermediate

+ Advanced

08

Explain how you have demonstrated your ability to operate a utility truck with winch, traffic control devices.

09

Which of the following best describes your level of knowledge of two-way radio systems and phone communications?

+ None

+ Less than 1 Year

+ 1 - 2 Years

+ 2 - 3 Years

+ 3 or More Years

10

Explain how you have knowledge of two-way radio systems and phone communications.

11

Which of the following best describes your level of knowledge of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions?

+ None

+ Less than 1 Year

+ 1 - 2 Years

+ 2 - 3 Years

+ 3 or More Years

12

Explain how you have knowledge of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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