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Job Description

**Location:** **Chicago** , Illinois

**Business Unit:** Rush Medical Center

**Hospital:** **Rush** University Medical Center

**Department:** **Revenue** Cycle

**Work Type:** Full Time (Total FTE between 0.9 and 1.0)

**Shift:** Shift 1

**Work Schedule:** 8 Hr. (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

**Pay Range:** $69.41 - $116.61 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

System Director of Revenue Cycle Hospital Operations (Training & Project Management) Oversee system-wide training, quality, and project management within the revenue cycle. This role will ensure staff are well-prepared and supported, quality standards are met proactively, and enterprise initiatives—such as Epic upgrades and compliance projects—are implemented successfully. The Director will advance staff development, reduce compliance risk, and ensure consistent execution of strategic projects.

Other information:

Bachelor’s degree required

• 7–10 years of progressive leadership experience in hospital revenue cycle operations within multi-entity or health system environments

• Expertise in Epic Resolute Hospital Billing, including payer plans, contracts, and denial workflows

• Knowledge of Medicare, Medicaid, and commercial payer regulations related to hospital billing and compliance

• Demonstrated success in standardizing complex workflows and improving revenue cycle KPIs

• Strong leadership, communication, and team development skills

• Experience managing through integrations, system transitions, or health system consolidations

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Preferred Job Qualifications:

• Master’s degree preferred in Healthcare Administration, Business, or a related field

• Professional certifications (e.g., CRCR, CHFP, Lean Six Sigma) preferred

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Physical Demands:

• Primarily office- or remote-based; frequent use of dashboards, digital tools, and reporting systems

• Occasional travel to hospital sites for operational review, integration efforts, and team engagement

• Participation in system-wide leadership meetings, performance reviews, and strategic planning activities

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Competencies:

• Operational Leadership: Strong ability to manage complex, large-scale revenue cycle operations across acute settings

• Standardization & Optimization: Proven success in reducing variation and improving workflow consistency

• Denial & Reimbursement Strategy: Knowledge of payer plans and reimbursement methodologies with experience in denial prevention and underpayment recovery

• Change Management: Ability to lead cross-functional teams through change with accountability and communication

• Cross-Functional Collaboration: Skilled in partnering with clinical, IT, patient access, finance, and patient experience teams to support seamless revenue capture

• Data-Driven Execution: Proficient in using KPIs, benchmarking, and reporting to drive targeted improvements

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

RUSH IS AN EQUAL OPPORTUNITY EMPLOYER. WE EVALUATE QUALIFIED APPLICANTS WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY, VETERAN STATUS, AND OTHER LEGALLY PROTECTED CHARACTERISTICS.

**Position** System Director of Revenue Cycle Hospital Operations (Training & Project Management)

**Location** US:IL:Chicago

**Req ID** 21457