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Description

We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will focus on resolving aged receivables and ensuring timely payments from both commercial and consumer accounts. This position requires someone with strong attention to detail, follow-up abilities, and persistence to meet deadlines and contribute to financial goals.

Responsibilities:

• Manage and prioritize aged receivables, ensuring payments are collected efficiently.

• Conduct outreach to clients via phone and email to follow up on overdue accounts.

• Post cash receipts accurately and reconcile accounts to maintain up-to-date records.

• Investigate and resolve billing discrepancies to ensure accurate invoicing.

• Collaborate with internal teams to streamline collection processes and improve efficiency.

• Maintain detailed documentation of collection efforts and client communications.

• Provide regular updates on collection progress and outstanding accounts.

• Implement best practices for commercial and consumer debt collection.

• Build strong relationships with clients to facilitate payment resolutions.

• Monitor accounts receivable aging reports and take proactive measures to reduce outstanding balances.

Requirements • Proven experience in commercial and consumer collections.

• Familiarity with accounts receivable processes and cash posting.

• Strong communication and negotiation skills for effective client interaction.

• Ability to analyze and resolve billing issues with attention to detail.

• Persistence and follow-up skills to meet collection deadlines.

• Proficiency in using collection software and tools.

• Knowledge of credit and collection regulations and best practices.

• Ability to work independently and manage priorities effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .