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Utility Compliance Inspector 1

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Utility Compliance Inspector 1

Salary

$57,158.00 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

26040E

Department

Water Services

Opening Date

09/11/2025

Closing Date

9/18/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

Metro Nashville Water Services is seeking outstanding candidates for Utility Compliance Inspector 1 position within the System Services Division. This position will mark water and sewer lines to prevent damage to lines, investigate consumer complaints, water leaks and sewer overflows, low pressure, high pressure, etc. and sounding water lines for water leaks. The incumbent will also maintain and inspect sewer infrastructure via CCTV.

This position is in the Target Forward Program. Employees in the Target Forward Program can automatically qualify for a job promotion and salary increase once years of experience, knowledge, skills, abilities, and other qualifying parameters have been met.

Employees at Metro Water Services (MWS) work around the clock to supply, treat, manage, and protect our water resources in a sustainable manner for the benefit of all who live, work, and play in our community. Our dedicated, diverse workforce provides high-quality drinking water and the best in wastewater treatment, stormwater management, and waste collection services for our customers in the Nashville-Davidson County area. Our employees work together to service more than 210,000 water and 216,000 sewer accounts, We are looking for highly engaged individuals to join our team.

This position must be available for on-call rotations, and available after hours to respond to emergencies as necessary.

Typical Duties

First Response:

+ Investigates customer concerns and reports findings related to water infrastructure such as water leaks, low/high pressure etc.

+ Investigate customer concerns and reports findings related to sewer infrastructure such as sewer backups, stoppages, etc.

+ Documents work utilizing various software and technologies to effectively communicate status of work.

+ Communicates and coordinates with contractors, plumbers, residents, and other Metro departments as needed related to MWS procedures, policies and regulations.

+ Locates and marks water and sewer utility mains using various electronic equipment.

+ Performs inspections on water and/or sewer repair activities.

+ Adheres to all safety rules and regulations including the use of appropriate PPE (personal protective equipment)

Damage Prevention:

+ Works with contractors, plumbers and residential customers responding and coordinating in accordance with TN One Call/Tennessee811 for water, sewer and stormwater related infrastructure

+ Investigates infrastructure damage caused by others to determine responsibility and costs of repairs/restoration

+ Maintains and prepares damage information including MWS costs for repairs and restoration for billing

+ Prepares daily and monthly summary reports

+ Meets with contractors in the field to ensure sufficient protection of infrastructure is always maintained

+ Enforces MWS open excavation requirements to minimize damage to MWS assets and associated infrastructure

+ Communicate with other Metro departments and State agencies regularly

+ Works with Metro utility locating contractor and confirms their utility markings for accuracy

+ Serves as a 1st responder as required

Sewer Maintenance

+ Performs routine maintenance and small repairs on vehicles and equipment as needed.

+ Utilizes GIS map software for data on water and sewer infrastructure.

+ Transfers CCTV inspection videos to Granite software program.

+ Uses Mobile Workforce Management to manage and respond to service requests and work orders.

+ Creates and completes work orders in IPS or current CMMS system.

+ Leads sewer maintenance helpers as needed.

+ Responds to sewer emergencies in an on-call role outside of normal work shift.

+ Initiates emergency utility excavations and marking infrastructure for repair.

+ Submits TDEC overflow regulatory forms to Manager.

+ Other related sewer maintenance tasks as directed.

Minimum Qualifications

High School Diploma or equivalent and two (2) years of responsible inspection, investigative, water, wastewater, or stormwater infrastructure maintenance or compliance experience in support of a regulatory program or service.

No substitutions.

LICENSES REQUIRED

Valid Driver License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

+ General knowledge of software used (GIS, Cityworks, (Service Link) etc.)

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Do you have a valid Driver License?

+ Yes

+ No

02

What is the highest level of education you have completed?

+ No diploma

+ High School Diploma or Equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

03

How many years of responsible inspection, investigative, water, wastewater, or stormwater infrastructure maintenance or compliance experience in support of a regulatory program or service do you have?

+ No experience

+ One year

+ Two or more years

04

Briefly describe your responsible inspection, investigative, water, wastewater, or stormwater infrastructure maintenance or compliance experience in support of a regulatory program or service.

05

Briefly describe your experience with software such as GIS, Cityworks or ServiceLink. If no experience, answer "n/a".

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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