• Patient Service Specialist- Front Desk

    TEKsystems (Lumberton, NJ)


    Medical Front Desk Coordinator (Contract) – Maternity Leave Coverage

    About the Role:

    Are you a people-first professional with a passion for helping others? We're seeking a Medical Front Desk Coordinator to join a welcoming and supportive team. This is a contract position to cover a maternity leave, with a strong opportunity to continue working at other locations after the contract ends.

     

    You’ll be the first point of contact for patients, helping them feel informed, supported, and cared for from check-in to check-out.

    Top Skills We’re Looking For:

    + Customer Service Experience– retail, hospitality, healthcare, or other professional settings

    + Strong Interpersonal Skills– ability to handle sensitive conversations with empathy and professionalism

    + Tech Savvy– comfortable navigating desktop computers, Microsoft Office, and traditional office phone systems

    + Professional Presence– whether you're a newer to the work force or a seasoned customer-facing pro, we value your ability to represent the clinic with confidence and care

    What You’ll Be Doing:

    + Greet and register patients, explain visit expectations, and assist with check-out

    + Schedule appointments in person and over the phone

    + Communicate with attorneys, insurance companies, translators, and internal teams

    + Collect co-pays, verify insurance eligibility, and obtain authorizations

    + Prepare patient intake forms and ensure timely service

    + Counsel patients on financial responsibilities

    + Maintain a clean, safe, and welcoming environment

    + Achieve quality assurance goals and follow payment reconciliation procedures

    Nice-to-Haves:

    + Familiarity with insurance processes (authorizations, payers, etc.)

    + Basic bookkeeping or accounts receivable knowledge

    + Typing speed of 40+ WPM

    + Experience with fax machines, copiers, and other office equipment

    Why This Role Stands Out:

    + Supportive Team Culture– family-like atmosphere with tenured, engaged coworkers

    + Career Growth– opportunity to transition into a permanent role with advancement potential

    + Perks– 401(k) with company match (if converted to permanent), discounts on products/services

    + Positive Environment– laid-back yet professional, with meaningful patient interactions

     

    Ready to Apply?:

     

    If you're looking for a role where you can make a real impact while growing your career, we’d love to hear from you. Apply today and become part of a team that puts patients—and people—first.

    Pay and Benefits

    The pay range for this position is $19.00 - $19.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Lumberton,NJ.

     

    Application Deadline

     

    This position is anticipated to close on Sep 15, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.