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Description

Our TEKsystems client is looking for a professional IT Technician with experience - label printers, networked printers, wireless printing. (Full or Contract) in a large company enterprise support role, help desk / support call center experience, and / or onsite repair or other technical support position. PC Techs will install, troubleshoot, and repair computer systems, hardware, and computer peripherals. Technician needs to display a working knowledge of existing support technologies. Looked-for skill set should include advanced troubleshooting strategies, desire to learn and implement innovative technologies, competent and efficient communication with users (ability to use simple explanations), and an aptitude for flexibility and multi-tasking in a challenging environment.

PC Technician I Responsibilities:

• Technician will be expected to manage a comparable case assignment load – as assigned by management.

• Technician must be able to work independently in an efficient manner until case it completed to user satisfaction.

• Technician may be assigned by a sr. technician/leadership to work on various small project(s), or parts of larger project(s), and is expected to drive progress to complete the necessary work.

• Technician must be able to prepare and image machines for field deployment.

• Technician must be familiar with replacing internal components of computer assets.

• Technician must be familiar with software installation and required maintenance.

• Technician must be able to troubleshoot issues in multiple support disciplines at the same time and ensure work is completed to the satisfaction by sr. PC Techs and other IT management.

• Technician will represent Company IT in all situations in the best possible ways – and serve as a guide to those around them, setting an example of superior user support.

PC Technician I Requirements:

• Minimum 1-year experience supporting a Microsoft centric PC environment.

• Understanding of how to troubleshoot issues within Active Directory

• Working knowledge of Microsoft Teams, O365, Dynamics

• Working knowledge of Citrix Remote Desktop and streaming applications

• Working knowledge of Windows 10 / 11

• Working knowledge of Microsoft O365

• Working knowledge of TeamViewer, VNC, and other remote assistant services

• Must be able to document progress on case work, projects, and develop documentation to assist in training of other technicians and knowledge share (KB database creation)

• Demonstrated verbal and written communications skills, organizational skills, and the ability to learn and incorporate emerging technologies.

Skills

Microsoft Environment, active directory, Microsoft Teams, O365, Dynamics, Citrix, Windows 10/11, TeamViewer, VNC, Desktop, Imaging, Hardware, Support, Troubleshooting, Install, Technical support, Pc troubleshooting, Printer repair, Printer hardware, Hp, Lexmark, Printer support, Windows 10, Ticketing system, Help desk support, Hardware support, Windows, Deployment, Helpdesk troubleshooting, Printers, Desktop hardware, Pc support, Installation

Top Skills Details

Microsoft Environment,active directory,Microsoft Teams,O365,Dynamics,Citrix,Windows 10/11,TeamViewer,VNC,Desktop,Imaging,Hardware,Support,Troubleshooting,Install,Technical support,Pc troubleshooting,Printer repair,Printer hardware,Hp,Lexmark,Printer supp

Additional Skills & Qualifications

Must be able to document progress on case work, projects, and develop documentation to assist in training of other technicians and knowledge share (KB database creation)

• Demonstrated verbal and written communications skills, organizational skills, and the ability to learn and incorporate emerging technologies.

Team environment. Work hard, play hard. Communicate well. Learn quickly.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $20.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Covington,LA.

Application Deadline

This position is anticipated to close on Sep 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.