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Senior Manager of Strategic Accounts
- Ahead LLC (New Bedford, MA)
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Ahead is looking for a Senior Manager of Strategic Accounts to lead it's Salesforce!
We are a full-service headwear, apparel, and accessory company.
The Senior Manager of Strategic Accounts is a high-impact sales leadership role responsible for managing and expanding relationships with a diverse portfolio of ahead’s most strategic accounts. This role focuses on driving profitable revenue growth, enhancing brand presence, and ensuring long-term customer satisfaction by developing high-level business partnerships. The position requires a proactive, strategic thinker with a record of exceeding sales goals and fostering executive-level relationships within complex organizations.
Essential Duties and Responsibilities:
+ Strategic Account Management: Build, strengthen, and expand partnerships with key current and potential strategic accounts, ensuring revenue growth and long-term business success.
+ Revenue Growth & Profitability: Develop and execute account-specific sales strategies, leveraging experience, market trends, and customer needs to drive sustainable revenue growth.
+ Executive Relationship Development: Cultivate relationships with key decision-makers at senior and executive levels, positioning the company as a trusted partner.
+ Collaboration: Work closely with marketing, product development, and customer service teams to promote initiatives that support strategic accounts.
+ Customized Sales Strategies: Develop tailored account management strategies considering individual account preferences, purchasing patterns, and revenue potential.
+ Negotiation & Contract Management: Lead negotiations for agreements, renewals, and pricing strategies. Inform and distribute details of these agreements to appropriate internal departments.
+ Market & Competitive Intelligence: Serve as the internal champion for strategic accounts, providing guidance on customer expectations, market trends, and competitive landscape.
+ Internal Leadership & Influence: Serve as a key contributor to ahead growth strategy discussions, identifying revenue opportunities and advocating for strategic account initiatives.
+ Industry Representation: Represent the company at major industry events, applicable trade shows, and customer meetings to reinforce brand leadership and foster partnerships.
+ Operational Guidance: Notify and inform all appropriate internal departments of special needs, protocols, or deliverables for SA’s. Work to ensure efficient account management and seamless customer experience.
+ Timeline Management; Develop and manage timelines for securing revenue commitments in order to meet delivery expectations; manage both internal and account deliverables in order to ensure these timelines are met.
Education and Experience:
+ Minimum Bachelor’s Degree required
+ Minimum 8 - 10 years’ experience in customer facing and progressive leadership roles.
Supervisory Responsibilities:
+ While this role does not include direct reports, it requires strong leadership and influence across cross-functional teams.
Skills/Qualifications:
+ Exceptional strategic thinking, problem solving, and data driven decision-making.
+ Demonstrated ability to develop and execute high-level sales strategies with a focus on customer engagement and revenue growth.
+ Strong ability to influence and build credibility with decision makers across multiple levels within the account including executives and senior stakeholders.
+ Experience working in a fast-paced, high-performance sales environment with a commitment to results-driven execution.
+ Superior interpersonal, verbal and written communication skills and ability to establish and maintain effective internal and external relationships to support business success.
+ Excellent negotiation, presentation, and communication skills, both written and verbal.
+ Ability to work independently while effectively collaborating with internal teams.
+ Willingness to travel as needed to support key accounts and business objectives.
+ Ability to demand of himself/herself and others the highest level of personal and professional integrity, ethics, and confidentiality
Ahead, LLC is a socially responsible company and an Equal Opportunity Employer.
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