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COMMUNICATIONS OFFICER 1, 2, or 3

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COMMUNICATIONS OFFICER 1, 2, or 3

Salary

$2,784.00 - $5,009.00 Monthly

Location

Lake Charles, LA

Job Type

Classified

Job Number

MSU090925C99725

Department

McNeese State University

Division

Student Affairs

Opening Date

09/11/2025

Closing Date

9/24/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The McNeese University Police Department (https://www.mcneese.edu/police/) is accepting applications for a Communications Officer position .

At McNeese State University, our mission is to deliver a life-changing higher education experience by fostering a dynamic teaching and learning community committed to excellence with a personal touch.

McNeese offers excellent benefits to include retirement with LASERS, comprehensive insurance through Blue Cross Blue Shield of Louisiana, accrual of sick and vacation leave, 14 paid holidays per year, tuition reduction program for employees and qualified dependents, and many other supplemental benefit programs.

An Ideal candidate should possess the following competencies:

Selected Core Competencies :

+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

+ Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred Competencies :

+ Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

+ Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Minimum Qualifications

Six months of experience in transmitting and receiving messages by radio or in administrative services; OR

Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR

Fifteen semester hours of college training.

NECESSARY SPECIAL REQUIREMENTS:

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171290) .

Job Duties and Other Information

Job Duties:

The Communications Officer will:

+ Answer calls and requests from officers, emergency personnel, and the public.

+ Gather information from complaints or incidents, decide what action is needed, and quickly notify or dispatch officers.

+ Enter, update, and manage records in law enforcement databases (such as vehicle registrations, licenses, stolen property, or missing persons).

+ Keep accurate logs, reports, and records of daily communications and activities.

+ Update and maintain the Public Crime Log regularly.

+ Monitor security cameras (CCTV) and send officers when suspicious or criminal activity is observed.

Position-Specific Details:

Location and Work Schedule: T his position is for a Communications Officer in University Police.

This position reports to the Police Lieutenant and will serve as a dispatcher. This position requires a commitment to a 12-hour rotating shift schedule to provide 24/7 operational coverage. The schedule will alternate between day and night shifts, and employees will be required to work weekends and holidays as part of the normal rotation. We offer a structured rotation that provides regular breaks and consecutive days off to help balance the demands of the schedule. This position may be subject to overtime and is considered non-exempt under the provisions of the Fair Labor Standards Act.

Appointment Type: This vacancy is being announced as a classified position and is open to all qualified applicants and may be filled as a probationary or promotional appointment .

Career Progression: As part of a Career Progression Group, the vacancy may be filled from this recruitment as a Communications Officer 1, 2, or 3, depending on the level of experience of the selected applicant. Please refer to the “Job Specifications” tab located at the top of the LA Careers “Current Job Opportunities” page of the Civil Service website for specific information on salary ranges, minimum qualifications, and job concepts for each level.

Compensation:

+ Entry Pay Rate/Level:

+ $16.06/hourly / WS209COMMUNICATIONS OFFICER 1 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171290)

+ $17.18/hourly / WS210COMMUNICATIONS OFFICER 2 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171300)

+ $19.67/hourly / WS212COMMUNICATIONS OFFICER 3 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=161060)

+ Job Code: 171290

+ SCS Position #: 174655

+ MSU Position #: C99725

The candidate for hire must undergo a comprehensive background check and is subject to drug screening at hire and on a random basis. This position may require a valid driver's license and a clear driving record if required to drive for university business.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information regarding this vacancy, contact:

Kim Dronett, HR Analyst

McNeese State University

Office of Human Resources

[email protected]

Phone: (337) 475-5413

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

1. The incumbent of this position is required to work various shifts, including days, nights, holidays, and weekends. If hired, will you be able to meet this requirement?

+ Yes

+ No

02

2. Have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge?

+ Yes

+ No

03

3. If you answered 'YES' to the previous questions, please give the law enforcement authority (city police, sheriff, FBI, etc), the offense, place and disposition of case. If 'NO', enter N/A.

04

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ 1= I have no experience and/or am uncomfortable communicating effectively

+ 2= I have limited experience or require assistance to communicate effectively

+ 3= I can communicate effectively

+ 4= I can communicate effectively and help others improve their communication

05

CE: Explain your rating by providing specific and relevant examples in the box below.

06

FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

+ 1= I have no experience and/or am uncomfortable focusing on customers

+ 2= I have limited experience or require assistance to focus on customers

+ 3= I can focus on customers

+ 4= I can focus on customers and help others improve their ability to focus on customers

07

FC: Explain your rating by providing specific and relevant examples in the box below.

08

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ 1= I have no experience and/or am uncomfortable following policies and procedures

+ 2= I have limited experience or require assistance to follow policies and procedures

+ 3= I can follow policies and procedures

+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

09

FPP: Explain your rating by providing specific and relevant examples in the box below.

10

UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.

+ 1= I have no experience and/or am uncomfortable using data

+ 2= I have limited experience or require assistance to use data

+ 3= I can use data

+ 4= I can use data and help others improve their ability to use data

11

UD: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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