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Microsoft Office specialist/Business Analyst

Date: Sep 11, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Do not click the Apply button. Apply at GovernmentJobs.com (https://www.governmentjobs.com/careers/fleg/jobs/5020587/microsoft-office-specialist-business-analyst?keywords=Microsof&pagetype=jobOpportunitiesJobs)

General Summary

The Florida House of Representatives, Office of Information Technology, is seeking a detail-oriented and highly motivated Microsoft Office Specialist with a strong focus on Microsoft Word to support internal customers—specifically legislative committee staff.

This hybrid role blends document troubleshooting, training, and business analysis within a structured government environment. It offers a unique opportunity to learn the legislative process from end to end. The ideal candidate will be a proactive problem solver with strong technical and analytical skills, capable of supporting mission-critical documentation workflows.

FINANCIAL DISCLOSURE: Pursuant to sections 112.3144 and 112.3145, F.S., this position is required to electronically file a Form 1 – Statement of Financial Interests with the Florida Commission on Ethics within 30 days of hire.

Examples of Work Performed:

+ Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functions

+ Apply styles, templates, table of contents, bookmarks, content controls, and document protection techniques

+ Provide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standards

+ Collaborate with IT developers and subject matter experts to translate business requirements into technical solutions

+ Analyze workflows and propose improvements to support legislative operations

+ Coordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communication

+ Design and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staff

+ Produce technical reports, manuals, and operational materials in support of committee activities

+ Maintain confidentiality and secure handling of sensitive documentation

+ Participate in learning activities focused on understanding legislative procedures and cycles

Knowledge, Skills, and Abilities:

+ High proficiency in Microsoft Word with strong grammar, layout, and proofreading skills

+ Experience in troubleshooting formatting issues and guiding others through best practices

+ Strong ability to manage multiple concurrent projects and meet tight deadlines

+ Ability to analyze user requirements and prepare functional specifications

+ Excellent verbal and written communication skills, with a talent for distilling complex concepts

+ Proven interpersonal skills for collaboration with internal customers in a legislative setting

+ Perform other related duties as required.

Minimum Qualifications:

A bachelor’s degree from an accredited college or university in computer science, management information systems, mathematics, or engineering.

Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.

Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years.

Preferred Qualifications:

Preference will be given to applicants with the following:

Technical Skills & Certifications

+ Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level)

+ Proficient in Microsoft Office Suite, Windows OS, and remote support tools

+ Experience with SharePoint or other document collaboration platforms

+ Strong understanding of computer systems, mobile devices, and other tech products.

+ Familiarity with project management methodologies and tools

Professional Experience

+ Minimum of 3 years of experience in business analysis and/or office specialist support

+ Background in administrative, clerical, legal assistant, or technical writing roles

+ Experience analyzing and interpreting user requests and translating them into actionable solutions

Soft Skills

+ Interest in civic engagement and the mechanics of policy-making

+ Ability to interact professionally with stakeholders across various levels

+ Calm under pressure and responsive to customer needs

+ Ability to establish and maintain effective working relationships with others

+ Ability to work both independently and as part of a team

+ Excellent communication and interpersonal skills

Salary:

Commensurate with experience.

The Legislature offers a competitive benefits package.

Application Deadline

Open until filled

Submission of Application

Interested parties may apply with cover letter and resume via GovernmentJobs.com (https://www.governmentjobs.com/careers/fleg/jobs/5020587/microsoft-office-specialist-business-analyst?keywords=Microsof&pagetype=jobOpportunitiesJobs) or send an Alternate Application (http://www.leg.state.fl.us/Publications/general/Joint/administrative/application.pdf) to:

Office of Administration & Professional Development

Florida House of Representatives

402 South Monroe Street, 1201 Capitol

Tallahassee, Florida 32399

or email [email protected]

Accommodation for Disability:

If an accommodation is needed for a disability, please notify Human Resources at (850) 488-6803.

Do not click the Apply button. Apply at GovernmentJobs.com (https://www.governmentjobs.com/careers/fleg/jobs/5020587/microsoft-office-specialist-business-analyst?keywords=Microsof&pagetype=jobOpportunitiesJobs)

Location:

TALLAHASSEE, FL, US, 32399

Nearest Major Market:Tallahassee