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The opportunity

Delaware North Sportservice is hiring a full-time Park Supervisor to join our team at Titletown in Green Bay, Wisconsin. As a Park Supervisor, you will be responsible for assisting management with the efficient operation of the park areas in Titletown.

If you have leadership experience, a passion for guest service, and enjoy working in an exciting environment, apply today to join our team!

Pay

$18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

+ Weekly pay

+ Employee assistance program

+ Training and development opportunities

+ Employee discounts

+ Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

+ Supervises the activities of all team members assigned to designated sections within Titletown Park areas; ensures that breaks occur promptly

+ Trains new and existing team members, under the direction of management

+ Handles disciplinary matters and ensures quality employee performance

+ Enforces and adheres to all unit and company alcohol service policies and procedures

+ Ensures quality, accuracy, and timely delivery of food and beverage orders

+ Assists team members with service and/or billing issues

+ Verifies proper set-up, service, and cleaning of assigned areas throughout the shift

+ Visits with guests to ensure satisfaction; promptly communicates any opportunities to management

+ Analyzes and resolves all problems with employees, guests, clients, and the operation, with the assistance of management

+ Performs opening and closing procedures

+ Verifies all paperwork is complete and turned in after the shift

+ Ensures all workstations, bar areas, and dining areas remain clean, sanitized, safe, and sufficiently stocked

+ Maintains cleanliness and safety standards throughout the designated areas; follows and upholds all health codes and sanitation regulations

+ Completes daily point-of-sale (POS) reports as requested by management

+ Adheres to and enforces inventory and labor control measures; performs inventory counts as requested

More about you

+ Must be at least 18 years of age.

+ One year supervisory experience in a service environment preferred

+ High School Diploma or GED required; associate degree in Food & Beverage or related field preferred

+ Experience in credit card processing required

+ Previous experience using computerized POS systems required; previous experience with MICROS POS preferred

+ Excellent guest service skills; ability to adhere to the Company’s GuestPath Universal Service Standards

+ Ability to complete required pre-employment food safety and alcohol service training

+ Basic math skills; ability to accurately total guest checks, account for inventory

+ Strong verbal and written communication skills – ability to communicate with staff and to prepare written reports

+ Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead

+ Highly motivated, ability to take initiative, ability to work in a fast-paced environment

+ Team-oriented; ability to work effectively with others

Physical requirements

+ Ability to remain on feet for the entire length of shift, constant standing, walking, bending, reaching, and repetitive motions

+ Ability to maneuver between tables and around corners

+ Ability to lift, balance, and move large food trays, weighing up to 50 lbs.

+ Visual acuity and hearing sufficient to take orders and prepare bills

+ The majority of time is spent alternating between the indoor, climate-controlled environments of café and outside environments, depending on the season

Shift details

Evenings

Days

Weekends

Holidays

Events

Who we are

Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.