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Lead SCM System Support Analyst
- UPMC (Pittsburgh, PA)
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At UPMC, we're all here for the same reason - to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC?
We don't just take care of patients - we take care of our team, too. And we have the data to prove it. In addition to the benefits you'd expect from an industry leader you can expect:
* AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
* A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
* Competitive pay
* Tuition reimbursement
* Opportunities to grow in your career at UPMC
UPMC is looking for a full-time Lead SCM System Support Analyst.
This position works Monday-Friday, standard daylight hours with some rotational on-call work.
This position has the potential for hybrid/remote work flexibility.
Purpose:
Lead, plan, execute complex supply chain and enterprise initiatives/projects for PeopleSoft with a focus on Supply Chain modules such as Order Management, Purchasing, Inventory and Warehouse Management. Position also assists with maintaining and supporting PeopleSoft.
Responsibilities:
+ Troubleshoot issues and propose feasible solutions and follow through to resolution.
+ Assist with guiding, developing and knowledge transfer of junior team members
+ Collaborate with technical development teams and coordinate work efforts when addressing new implementations, functionality enhancements, application updates and performance issues
+ Deploy innovative solutions for both supply chain applications and business processes.
+ Investigate system configuration options to provide functional expertise when developing solutions to meet business requirements; Identify and recommend the use of standard/delivered functionality to meet business needs whenever possible
+ Lead the design, build and implementation of business system solutions, utilizing the PeopleSoft, to solve complex business requirements
+ Identify, document and/or execute aspects of the following: Define Current State Processes, Document Business Requirements, Define Future State Solutions, Develop Functional Specifications, Perform System Configuration, Develop and Execute Test Plans and Test Scripts
+ Serve as lead resource for dealing with challenging system or business issues and facilitate group discussion/resolution as necessary.
+ Develop robust documentation for system processes, gap analysis and risk plans.
+ Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions
+ Lead system upgrade and implementation activities.
+ Assure the quality of a completed technical solution is consistent with documented client needs via unit and application testing.
+ Bachelor's degree in Business Administration, Information Science or related field required; Master's degree preferred.
+ In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
+ Eight years Supply Chain Information System experience required; experience with a complex ERP such as PeopleSoft requiredLicensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran
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