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Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

Job Description

As a valued contributor to our team, you will advise the team on methods and processes for overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Additionally, you will be responsible for planning, managing, or coordinating operational activities for the team with the help of executives and staff managers.

As a Sales Strategy Advisor for the Selling side of the mortgage business, you will work with considerable latitude and autonomy in driving forward Fannie Mae’s sales strategy and execution. In this role, you will serve as a key liaison between Single-Family Market Engagement (SFME) and other departments across Single-Family and Operations with the primary goals of expanding lender relationships, increasing adoption of Fannie Mae tools and programs, and driving delivery growth across seller segments.

You will provide value-added expertise to SFME’s internal partners by identifying opportunities, supporting customer engagement strategies, and promoting enhancements to Fannie Mae offerings. You will also leverage your wide-ranging experience to analyze market trends, develop sales strategies, and solve complex business challenges. This position operates as a strategy role within the team, with close alignment and engagement with SFME leadership.

*THE IMPACT YOU WILL MAKE*

The Single Family Market Engagement Sales Strategy Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

* Review and provide advice on customer relationships across business units and/or customer accounts, and strive to do what's right for our customers.

* Identify executives, managers, and team members to support customer relationships.

* Advise team on promoting and selling Fannie Mae's products and services to make sure people across the country have access to affordable financing opportunities.

* Provide support for operational activities.

* Provide subject matter expertise, best practices, and recommendations to the team.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences:

* At least 6 years of relevant experience in sales strategy and customer engagement.

* Strong understanding of the mortgage ecosystem, including lenders, servicers, and secondary market operations.

* Excellent communication, interpersonal, and persuasion skills.

* Comfortable working in a fast-paced, metrics-driven environment.

* Proficient in CRM platforms (e.g., Salesforce, Pipedrive, HubSpot) and Microsoft Office tools.

* Ability to quickly learn and articulate complex product offerings.

Desired Experiences:

* Bachelor’s Degree or equivalent

* Experience working with enterprise-level clients in the mortgage or fintech space.

* Knowledge of Fannie Mae products, tools, and solutions (e.g., Desktop Underwriter®, Collateral Underwriter®, or Servicing Marketplace).

Salary Target: $121,000-$158,000 a year

SF Market Engagement - Customer and Partner Management - Advisor

\#LI - ML1

\#LI - Hybrid

Qualifications

Education:

Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .

Requisition compensation:

121000

to

158000

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].