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Overview

Are you a Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

+ Conduct and/or validate inventory documentation on all VA IT equipment hardware (servers, virtual hosts, storage devices, switches, firewalls, etc.) within datacenters using a combination of logical and physical tools and methods.

+ Document the physical configuration of the data center and all equipment, hardware, furniture, and similar within the space.

+ Translate physical site documents into logical drawings, spreadsheets, and other electronic formats for inclusion into DCIM product.

+ During normal work hours, work is mostly performed in an office location and this position is mostly sedentary, requiring the ability to perform work seated at a desk during the daily tour of duty.

+ Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

+ Frequently communicates with their peers and customers within and outside of the Department of Veteran's Affairs.

+ While in office location and while conducting onsite surveys during travel, gathering data onsite data centers will be necessary.

+ Constantly positions self to obtain information from IT equipment, including inside rack cabinets, under desks and in server closets which may include the requirement to access constricted spaces.

+ Occasionally ascends/descends a ladder to evaluate IT equipment/infrastructure in raised spaces.

+ Occasionally moves equipment up to 50 lbs to facilitate access to blocked areas in data center.

+ Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Qualifications

+ Must have datacenter management and/or operations experience.

+ Must have network management and/or hardware experience.

+ Must have server management and/or hardware experience.

+ Must have datacenter electrical and/or cooling experience.

+ Experience with data center infrastructure management software.

+ Must be able to exchange accurate information in these situations.

+ Must be able to remain in a stationary position 50%.

+ Ability to traverse raised tiles floors which are occasionally unsteady.

+ Ability to remain in a standing position for as many as eight (8) hours a day.

+ Must have Interpersonal communication skills.

+ Must have Technical communication skills.

+ Must have good attention to Detail.

+ Must have understanding of implied tasks and interdependencies.

+ Integration of complex data into consistent, organized data sets using standard office software (Microsoft Office, Excel, Word and Outlook).

Preferred Qualifications:

+ Additional standard office software proficiency: Nlyte (NAO or NEO) Software, Microsoft PowerPoint, Microsoft Visio and Microsoft Teams, Trimble SketchUp.

+ ITIL (Information Technology Infrastructure Library) v3 certifications or higher.

+ Industry server, OS, network, data center, or infrastructure certifications.

Education:

+ Bachelor’s degree in computer science, electronics engineering or related technical discipline and 5+ years’ work experience.

+ Eight (8) years of additional relevant experience may be substituted for education (13 years total).

Clearance:

+ The ability to pass a Tier 2/Moderate Background Investigation.

Location:

+ Department of Veteran's Affairs (100% On-site)

+ Monday - Friday (8:00 AM - 4:30 PM EST Time)

+ Philadelphia Information Technology Center (PITC)

VA-PITC, 5000 Wissahickon Ave.

Philadelphia, PA 19144