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At Tektronix, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, build innovations that matter, and thrive in today’s changing world. This reality encourages our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward crafting outstanding places where our teams work and thrive.

We are seeking a strategic and execution-oriented Services Business Systems Manager to own and optimize the suite of software tools that power our services business. In this role, you will serve as the critical interface between business stakeholders and technical teams, ensuring that our systems — from CRM to field service management, quoting, billing, and reporting — are effectively supporting and evolving with our services growth strategy.

Key Responsibilities:

+ Act as the owner for key software systems used by our services team to run our business

+ Partner closely with services leadership to understand evolving business objectives and translate them into system requirements and priorities.

+ Collect VOC and VOE to understand where improvements will most dramatically impact key metrics and the user experience

+ Own and maintain a roadmap of systems enhancements and integrations that align with business goals.

+ Lead requirements gathering and drive prioritization of system improvements, balancing impact, effort, and dependencies.

+ Deliver training and standard work to service teams to ensure successful adoption and proper use

+ Work with IT, vendors, and cross-functional teams (e.g., Finance, Sales, Customer Success) to implement changes and manage rollouts.

+ Monitor system adoption, collect user feedback, and continuously identify opportunities to streamline workflows or improve user experience.

+ Serve as a subject matter expert for how technology enables our services operations.

Qualifications:

+ 5+ years of experience in software product management, business systems, services operations, or IT project management.

+ Strong understanding of how software systems support a services business (e.g., service scheduling, ticketing, quoting, billing)

+ Experience working with MS Dynamics or other ERP/CRM/service management platforms strongly preferred

+ Proven ability to prioritize and manage a roadmap of enhancements across multiple stakeholders.

+ Excellent communication and collaboration skills with both business and technical audiences.

+ Strong analytical skills and comfort with data-driven decision-making.

Bonus Points For:

+ Experience in electronic test & measurement industry

+ Familiarity with Agile product development

+ Experience managing third-party vendors or software partners

+ Strong lean/process improvement experience

+ Preferred bachelor’s degree in Management Information Systems, Computer Science, business, or other applicable areas

\#LI-RB

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer

Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

About Tektronix

Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 81,200.00 - 150,800.00

Is this role subject to ITAR?

The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.